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Butterscotchlb
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Butterscotchlb reviews
Information about Butterscotchlb
4,83
46 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHbGNEVnRnRRAB!2m1!1s0x0:0xe16d3001ebb4f5b6!3m1!1s2@1:CIHM0ogKEICAgIDGlcDVtgE%7CCgwI-sWujQYQ2OKk9AI%7C?hl=en-US
Khamzat Chimaev
google
https://www.google.com/maps/place/?q=place_id:ChIJJV_xgj4x3YARtvW06wEwbeE
Hi Khamzat, Thanks for shopping with us. Kindly save your money and spend it else where in the future as we look forward to requesting a return to sender on this order and fully refunding you. We do not wish to service petty customers like yourself who can not seem to comprehend simple shipping delays that are completely out of the control of us the shipper / business. Since you decided to rate us with one star and slander us on social media after all your messages were answered and we even supplied you with a contact number for you to follow up with (Which you never did) you just decided to send more emails asking the same questions that were already answered. but we again still provided you with a direct contact number.. you still couldnt do a simple task of picking up a phone. We go above and beyond for our customers every single day and the beautiful part of owning your own business is the ability to refuse service. Which as of now we no longer wish to service you are your business after things like this. Call my business shady leave negative reviews on my business? Your questions were answered, information was provided to you and your problem is with your item unfortunately being delayed with USPS(that is not our fault the item is taking longer to deliver then expected which you were also notified of via your tracking number.) Your item is fully insured, signature required and lets not forget your ordered your item during a holiday week Black Friday cyber Monday when the county is at an all time high of shipping. It hasnt even been a full biz week and you opt to leave a 1 star review. I pray you never open your own business with patience like this. Be well. Tommy Owner & Founder
1638648864
1
This guy can't even ensure your package will arrive. What a joke of a company. The way he talks to his costumers I'm surprised he even still has a business. Guys don't buy from here ever unless you want your order "lost" It's been two weeks and I still haven't received my package and I get from the owner is a long paragraph blaming me and that I wouldn't be able run a his business Yeah I won't not the way he talks to his customers who have a problem. He won't help them. Save your money guys buy from somewhere else you'd be better off for it.
1649202449
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXeC1PUlpBEAE!2m1!1s0x0:0xe16d3001ebb4f5b6!3m1!1s2@1:CIHM0ogKEICAgIDWx-ORZA%7CCgwIkaqzkgYQ8K-P5AI%7C?hl=en-US
Darren Miller
google
https://www.google.com/maps/place/?q=place_id:ChIJJV_xgj4x3YARtvW06wEwbeE
Ciao Darren! Good job at waiting almost a month to leave this review. I stand behind my store policies and how I choose to run my business. I stand behind wishing to not service customers like yourself currently or in the future who feel they do not need to adhere to the policies I put in place. As much as I appreciate the 1.5 years of support I do not wish to work with those who cant comprehend simply policies and procedures. Good luck out there. Sincerely, Tommy Owner / Founder
1649203785
1
Sad to say, but I had my WORST online shopping experience ever with Butterscotch. I've never met or spoken with the shop owner, Tommy - but after placing over 15 online orders over the course of 1.5 years, and spending big $$$$, I tried returning a 'final sale' item via mail, because it was unwearable (fabric was impossibly itchy, and could not be worn). Tommy was incredibly rude and disrespectful to me via email. After lecturing me on the ins & outs of running a small business, he basically said that he would no longer accept any future orders from me, because I did not obtain prior consent or permission to return my online purchase. He then went on to rudely tell me that I could always shop at Nordstrom or Amazon (because they gladly accept returns)! REALLY! WOW! After supporting this business for over 1.5 years, one would expect a better response to any customer, let alone a 15X repeat customer. I would have been happy with a partial store credit, a phone call, ANYTHING, but instead received a slap in the face for not following his protocols for returns, which are ridiculously inflexible. Incredibly disappointed in Butterscotch. Bye Bye Tommy!!!
1602091039
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDbmJhR0h3EAE!2m1!1s0x0:0xe16d3001ebb4f5b6!3m1!1s2@1:CIHM0ogKEICAgIDCnbaGHw%7CCgwIn_D3-wUQqKCssgM%7C?hl=en-US
R. Jordan Chen
google
https://www.google.com/maps/place/?q=place_id:ChIJJV_xgj4x3YARtvW06wEwbeE
You are the best, Jordan. miss your face around the shop
1623126516
5
Tommy and Zak are the best! Great shop, stop in for a coffee and stay for the leather jackets!
1638813297
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHbllHNHNnRRAB!2m1!1s0x0:0xe16d3001ebb4f5b6!3m1!1s2@1:CIHM0ogKEICAgIDGnYG4sgE%7CCgwI8Zy5jQYQuOTz2QE%7C?hl=en-US
Tyler Butsko
google
https://www.google.com/maps/place/?q=place_id:ChIJJV_xgj4x3YARtvW06wEwbeE
Appreciate what you do homie. Grateful for you finding our shop and enjoying what we do here. See you soon. -tommy
1638892404
5
Tommy wears or has worn all or most of the gear he sells, and has worn it for years. He truly is a purveyor of good quality clothing, and he can provide insight on stuff with how it will fit and break in over time. I love this store and appreciate what they do
1629093767
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhMUxpUWJ3EAE!2m1!1s0x0:0xe16d3001ebb4f5b6!3m1!1s2@1:CIHM0ogKEICAgIDa1LiQbw%7CCgwIh__niAYQyN6fpQM%7C?hl=en-US
Jon Paredes
google
https://www.google.com/maps/place/?q=place_id:ChIJJV_xgj4x3YARtvW06wEwbeE
Thanks for the Kind review, Jon. Glad you are loving the assortment and style we are bringing to the shopping experience. See you soon.
1634486406
5
A truly inspiring clothing shop , the owner hand picks the clothing and accessories displayed in the store; which many times youll see him a wearing as testament to the quality of his style. Ive bought everything from T-shirts to pencil cases and I gotta say , Butterscotch is an establishment that makes shopping for quality clothes a smooth task .