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Good Morning, we are very sorry about all the confusion this morning, but the vehicle details that were provided were wrong, the vehicle booking was for a vauxhall astra, but the vehicle itself was a mini cooper, and at the time of confirmation yesterday, it was arranged for the vehicle to be dropped off at 9 am, and the M.O.T Booking slot was for 10 am. Unfortunately due to the language barrier, there was some confusion as you asked to wait whilst the M.O.T Test was done, which was offered after we rectified all the booking details for the mini, and we did offer to do the test whilst you waited, but it was declined. We are more than happy to do perform an M.O.T Test for you this afternoon if you wish, and as a goodwill gesture, offer you a discounted test. We have not scammed you in any way, as no service was performed, and no money was paid to us by yourself. Please feel free to contact us and we will be more than happy to assist you. Kind Regards Autopro
1661597883
1
Scammers !!! I do not recommend this garage. Amateurs A very stupid explanation. I have wasted my time and this is priceless.
Dear Mr Faheem, (LX64 FVC) Toyota prius you came to us for a wolverhampton taxi MOT Test, as a first time ever customer, you had a fire extinguisher that was 3 years out of date, and half the capacity legally allowed for taxi use vehicles and a first aid kit that was inadequate for public use in case of emergency. You were charged 50.00 for the test itself, and we did not charge you for the retest. Repair immediately (major defects): Front Headlamp aim too low osf and nsf (4.1.2 (a)) Monitor and repair if necessary (advisories): Nearside Rear bumper slightly scratched,advise Front first aid kit has equipment missing,expired 2018 Front fire extinguisher 500gms,should be at least 1kg,expired 2018 Nearside Rear Mudguard insecure advise () Offside Front Non obligatory mirror damaged advise () Offside Rear Brake pad(s) wearing thin advise (1.1.13 (a) (ii)) Nearside Rear Nail in tyre advise () This is the failure list. Also we advised a puncture repair, yet you declined. so your tyre is still at risk to the public. we would like to hear your comments, and would invite the public to judge whether we rip customers money off, or actually ensure safe vehicles for our customers. Kind Regards, thanks for the star!
Thanks for the feedback Thomas, we are happy t hat we were able to make sure you car stays cool this coming summer, feel free to call us any time, where will aim to offer our help and services promptly and effectively. Have a great day!
1622708601
5
very quick response with my air conditioning re gas.
Hi Elaine, It was a pleasure to be able to assist you at such short notice, especially considering your line of work requires a vehicle 24/7! We hope that all your clients are looked after more so in these times, and wish them, and yourself, all the best for the future. Thank you for your kind words and support!
1610381857
5
I took my car here as couldn't get in anywhere else needed a m o t. As a key worker I seriously need my car. They fitted me in no problem the guys were all great and helpful I would recommend this company to anyone very polite helpful definitely go there again. Thanks guy's.
Good afternoon Amber, I am really sorry that we arrived later than expected this morning to get your vehicle repairs done, unfortunately due to the rain, the access route for us to get to site was flooded and closed, hence the delay. We always aim to help all of our customers, and would like to extend our services for you to prove that we are always on top of our work, unless unforeseen issues arise. In lieu of this, I would like to offer you not only a 3D wheel Alignment On the front axle of your vehicle, but I would like to include the rear axle alignment completely free of charge, usual costings are 30.00, And A vehicle wash. Please get in touch with myself, Taz Service Manager
1652275187
1
I booked in for a wheel alignment and said I would drop my car off and confirmed the 8:30am opening time on the phone. Arrived this morning at 8:30 waited till 8:42 but still nobody was in. I had to leave to get to work. Used the garage a few years ago, found it to be generally good but quite pricey so stopped using it. I wont be back.
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