Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hello Mary, We really appreciated your call asking us for a quote this morning, and I think there must be a mistake, did you mean to leave us a 5 star review? When we spoke on the phone you were so nice and we thought you sounded appreciative that we were honest when we explained that unfortunately your carpet was not a good candidate for repairs, that we couldnt help your torn carpet and we would instead recommend replacing it. As we did not do any work on your home we would appreciate you removing the 1 star review. We always endeavor to look at what will be in our customers best interests, we would never want to perform extensive repairs when you might end up having to replace the carpet even afterwards and basically pay twice. If you could switch the review to a positive one we would be extremely grateful, we hope you have a nice day Adam & Samantha
Hi Roger, thank you so much for having us come out and stretch and carpet clean your floors. It was great meeting you and your wife. And thank you for the kind words.
1665444768
5
Samantha and Adam were quick at getting us our quote, on time for the services, did an excellent job stretching and cleaning our carpets, and cleaned up afterwards. A great job by great people. Highly recommended.
Thank you Daniel, it was great meeting you as well!
1619720345
5
This company is really good in what they do. I highly recommend them for all types of carpet repairs. I met the owner and he is the nicest person. They are very professional and responsible with their work.