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247homerescue
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247homerescue reviews
Information about 247homerescue
4,76
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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See example1660905576
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1aHQyQWFREAE!2m1!1s0x0:0xcbb8251fb0d8b8e5!3m1!1s2@1:CIHM0ogKEICAgIDuht2AaQ%7CCgwI6ND9lwYQiIKarQI%7C?hl=en-US
Vanessa Gomez
google
https://www.google.com/maps/place/?q=place_id:ChIJ_VLML2yXe0gR5bjYsB8luMs
Hello Vanessa, We apologize for all the trouble and difficulty, please accept our sincere apologies for the inconvenience. We will take this in notice and make sure this instance doesnt take place again. Your concern has already been directed to the complaints team. They will investigate thoroughly and will get back to you asap. Kindly bear with us till then. Your cooperation with us would be a huge favor. Kind Regards, 24/7 Home Rescue
1660906074
1
I have booked a service after purchasing the services with 24/7. I knew something was wrong with my boiler, because it was not working properly and then I had couple of conversation with your customer service to book it at soon as possible, although, they asked me couple of questions before coming in i.e. is your boiler working I said yes. Unfortunately, because I didnt mention the word breakdown or that the boiler was not working properly, the service person found out a fault and I must pay in front 300quid which I basically dont have. Just because I didn't find it myself and report it they wont be able to cover it, which is astonished to be honest the only reason I pay for insurance is not to pay these costs at front. I found it very tricky and unreliable to be with a company that is offering a service and because I didnt mention the word breakdown or boiler is not working properly, I can claim the services that I am paying for cause is a remedial work but if I have found myself and report they would cover it. Basically, I think they trying to not cover any cost at all cost instead of keep customers happy. I dont really want to carry on with company that is trying to tricky me instead of helping me. I would like to know if my contract is regulating? can you please confirm. That being said, if you are with them always book a breakdown instead of service that will cover your back otherwise avoid them if you can.
1665135764
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlMFBLQlFnEAE!2m1!1s0x0:0xcbb8251fb0d8b8e5!3m1!1s2@1:CIHM0ogKEICAgIDe0PKBQg%7CCgsIlOn_mQYQ8Oz3CQ%7C?hl=en-US
Mark Gray (UK)
google
https://www.google.com/maps/place/?q=place_id:ChIJ_VLML2yXe0gR5bjYsB8luMs
Hi, We are very sorry for all the trouble you have gone through, please accept our sincere apologies for the inconvenience. Your concern has been directed to the complaints team. They will investigate thoroughly and will get back to you asap. Kindly bear with us till then. Your cooperation with us would be a huge favor. Thank you for notifying us and helping us improve Kind Regards, 24/7 Home Rescue
1664880648
1
Avoid this company This is the worst company i have ever dealt with. Reported a fault 3 weeks ago and it is still not resolved. I have rung them several times, on 4 occasions they have cut me off. I asked to speak a manager, they said they are not allowed to forward the call to a manager. They will try sell you a new boiler at every opportunity.
1662134167
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1djdQcml3RRAB!2m1!1s0x0:0xcbb8251fb0d8b8e5!3m1!1s2@1:CIHM0ogKEICAgIDuv7PriwE%7CCgwIl8_ImAYQsLjr-AE%7C?hl=en-US
Brian Milligan
google
https://www.google.com/maps/place/?q=place_id:ChIJ_VLML2yXe0gR5bjYsB8luMs
Hi, Thanks for sharing this review. Were proud of the service that our engineers deliver and are really pleased to read your thoughts. Thanks for being a 247 Home Rescue customer. Kind Regards, 24/7 Home Rescue
1662134336
5
On time clean and very efficient very happy with service.
1661250653
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1c1lQZEhnEAE!2m1!1s0x0:0xcbb8251fb0d8b8e5!3m1!1s2@1:CIHM0ogKEICAgIDusYPdHg%7CCgwI3diSmAYQgJTwigI%7C?hl=en-US
Barton Facey
google
https://www.google.com/maps/place/?q=place_id:ChIJ_VLML2yXe0gR5bjYsB8luMs
Hi, Thanks for sharing this review. Were proud of the service that our engineers deliver and are really pleased to read your thoughts. Kind Regards, 24/7 Home Rescue
1661250911
5
Service engineer was on time, polite and fast
1662117431
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1MzlHV0lBEAE!2m1!1s0x0:0xcbb8251fb0d8b8e5!3m1!1s2@1:CIHM0ogKEICAgIDu39GWIA%7CCgwIt8zHmAYQyLP0ywE%7C?hl=en-US
lorain ronis
google
https://www.google.com/maps/place/?q=place_id:ChIJ_VLML2yXe0gR5bjYsB8luMs
Hi, Thank you for using our services and providing your valuable feedback and thus, giving us a chance to review our services with a critical eye and make amends. We will definitely use your experience as an example to rectify the shortcoming on the job. Thank you for notifying us and giving us a chance to improvise. Kind Regards, 24/7 Home Rescue
1662117669
3