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We are sorry to hear about your experience with us. We strive everyday to provide the best in customer service. It has been a busy time during the holidays. Please reach out once again.
1641337383
1
Chose this company for their reviews and was disappointed. Several things went wrong with the appointment scheduling but, in an effort to save time, Ill cut to the chase. A young guy came to my place as my breaker kept tripping. He was in my home for a total of 16 mins (that included taking my payment). He looked at the 3 outlets, didnt change anything, turned the breaker on and assured me it was fixed. Being busy, I did not have time to test his work for a couple hours and as soon as I did, the breaker tripped. Called the company back, they were apologetic and offered a refund and to send their best guy back. With scheduling, he came back several days later, which was fine. When he came, he was seemingly very knowledgeable and told me he found the problem and was able to fix it. He apologized for the previous kid and told me the work he had done here was lazy. We discussed changing the breaker as well to be sure this was fixed but he told me he didnt have one on hand but that he would leave a note under my account in case the breaker tripped again and he would come replace it. Well, the breaker DID trip again a few hours later and guess what??? This company stopped answering my phone calls and has not returned my message. Not impressed to say the least and will never recommend them to anyone. In an effort to give them a chance to reach out, i waited 2 weeks to write this review.
We are so sorry that you had this experience. We did have some techs out due to unforeseen circumstances but do strive to provide the best customer service.
1623785903
1
I scheduled an appointment for this company to come out and they said it would be almost two weeks before a technician could be scheduled. I made the appointment and set aside my day for them to come out. Morning of, they call me to tell me the technician is ill and won't be able to make it. Their next best availability is another week from today. This is unacceptable from a time line perspective and unprofessional from a resolution standpoint. You lost my business and any future business I would have given you from my other rental properties.
Thank you for the wonderful review of your electrical services. We are thrilled to hear about your experience with Simple Electric.
1580231322
5
I had a great experience with Simple Electric! They fixed my landscape lights for a fair price. About a month later, the lights stopped working again! :( However, Simple Electric came out free of charge and fixed the lights again. They even called the next day to make sure everything was working properly. I would definitely use them again.
Thank you for the wonderful review of your electrical services. We are thrilled to hear about your experience with Simple Electric.
1580231313
5
It was one of the best experience with customer service! Michael was on time, courteous, knowledgeable and with excellent approach to trouble shooting of our electrical problems.I am highly recommending this company and we will definitely use them in the future.
Thank you for the wonderful review of our master electricians. We are thrilled to hear about your experiences with Simple Electric.
1584036994
5
In my opinion Simple Electric is a professional, honest and trustworthy business. After using three other certified electricians (and one not certified) for various work around my home, I believe I have found my go-to company. They replaced a GFI, inspected and changed out all my circuit breakers to meet code (a previous "guy that could do electrical work" talked me into changing them to handle power issues with Christmas lights), ran a new line so I could put a spare refrigerator on it's own circuit and added a cover to an outdoor GFI outlet which kept tripping. One company I called(which had done expensive work in my home a few years prior) to check this issue told me there wasn't anything they could really do without replacing the whole box. I believe Simple Electric charged a fair price for all their work, called and arrived when they said they would and were clean and efficient about their work, respecting my home. I highly recommend this business.
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