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We try very hard to please our customers. We made the monograms the standard size on your shirts, as you did not indicate that you wanted them smaller. We probably should have asked more questions to actually determine that you did in fact want them to be a smaller, non standard size. It is true, we could not remove the stitching without further ruining the shirts, that could still be worn at that point. However, we made every effort to rectify the issue, including replacing the shirts for you at no extra charge. Our embroidery specialists are nothing but professional and we have satisfied thousands of customers in Peachtree City and the surrounding areas for over 15 years. That can even be attested to by you in your opening sentence, saying that your "mom and several other women recommended this store." We apologize that you, personally, could not be satisfied.
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I brought my business there after my mom and several other women had recommended this store. I have never been so displeased with any service like I have been with theirs. My first initial experience with them went great, they were sweet and talkative and I gave the kind woman all the information I thought she needed to do her job correctly but sadly I was wrong. When I came back to pick up my two monogrammed shirts, that are a gift for a man, she made them way too big! Then they had the audacity to tell me I could fix them if I wanted to and bring them back ,but they wouldn't try to fix them because they could ruin it--THEY ALREADY RUINED THEM!! Now I am in the headache of a process of still trying to get these two shirts fixed , but that were supposed to be a gift for my boyfriend close to a month ago now. I recommend if you absolutely have to use their service to have EVERY single detail written down for them because they do not know how to do their job properly or at least they do not know what questions to ask so the monogrammer can do her job correctly
The staff is very friendly. While it becomes a bit cluttered in somensoaces they stock a lot of brands including Grey's and Vera Bradley. Great sales in shoes too.
Have been to Uniforms for America previously for t-shirt orders and had a positive experience as far as both product quality and customer service. Additionally, earlier this week they were donating masks for children so we stopped by and got one for our daughter which was a life-saver because we didn't have any childrens masks. Then today my husband (who is in law enforcement) stopped by on his way to work to purchase adult masks. They would not accept his money and gave him masks for free and thanked him for his service. They definitely have loyal customers forever from us!! Thank you for all you are doing for the local community...it means so much!!!