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Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi, Katie. We are sorry to hear that we didnt meet your expectation. Being a small family business we have very high expectations at Appearance Plus Cleaners and appreciate the feedback.
1661530179
1
This is the worst dry cleaning company I have ever worked with. They were unprofessional, rude and did not take any accountability for ruining two of my items. For the first item, the offered me a credit and when I requested my item back, they said their was an understanding that they were buying the item. They never once verbalized that or put it in writing when they gave me the credit in writing. I would have never agreed to the sale of the dress as the dress, though partially ruined, has sentimental value. With the second item they destroyed they told me that sometimes it happens with the fabric when you dry cleaning it. They reference their experience and took pride in knowing that fact. If they knew the item wouldnt dry clean well, they shouldve never dry cleaned it or let me know that it would not dry clean well. They told me they take care of their customers But they did not take care of me. I wouldnt recommend them to anybody. Never have experienced such terrible customer service. This couldve been a completely different experience if they wouldve communicated better.
We appreciate your feedback, Mark. If you would like to discuss your experience further, don't hesitate to reach out to us at (513) 470-8182. We would love the opportunity to resolve any issues.
1659117919
2
High price, average quality, will double charge you if you are not paying e
Thank you so much for your kind words, Kristina. We really appreciate you taking the time out to share your experience with us. See you soon, Appearance Plus Cleaners
1652446935
5
Came in with an urgent need when our old dry cleaner couldn't help and they turned it around in 24 hours! We have continued to come back after that and are impressed with their kindness and the quality of their service.
Thank you so much for your kind words, Susannah. We really appreciate you taking the time out to share your experience with us. See you soon, Appearance Plus Cleaners
1658422111
5
Appearance Plus is amazing! I recommend to all my friends. We have been customers for over 20 years! There have only been 2 times Ive needed to address something and they have handled it no questions asked. You just dont see this kind of customer service anymore. 5 stars and an A+ review! Friendly and helpful staff, mostly use drive through at both locations.