Hi Kelly, Thank you for your comment. Yes, your card was deactivated at 11:59 PM on December 31, 2021 because you no longer had a current account in our system. The debit card cannot be used for prior year expenses. Hopefully you have received your new debit card and are utilizing it.
So happy as a state employee we no longer need to deal with 121 Benefits. Once the contact ended they suspended our cards.Bye 121 so happy to say goodbye.
I dont understand how a company with a 1.4 rating is still in business. The State of MN uses this terrible company for its health reimbursement accounts for its employees. I dumped this benefit over a year ago during the last benefit open enrollment and havent regretted it one bit. Was such a hassle dealing with them. Every time I took my kid to the orthodontist, I had to jump through hoops to get reimbursed. I have two friends whose company uses a different HSA company and they are shocked at the hoops I had to jump through. Theres no benefit to using this company. Just do what I did, dump them and pay as you go. 121 benefits shouldnt be in business.
I'm sorry you are dissatisfied with our debit card substantiation process. We do follow the IRS guidelines and temporarily suspend the usage of a debit card if we have not received itemized documentation on transactions requiring additional information. Because HealthPartners does provide services which may not be reimbursable under your plan, we are required to obtain itemized documentation which provides the date of service, a description of services provided as well as the fee incurred. If you need additional information regarding your two outstanding debit card transactions, please contact customer service. Thank you.
I cannot express how much I HATE this company. I debated about leaving a review because I knew I'd have to give them 1 star when they don't deserve even that. I will not ever opt in to use this company and if I could get them to send the 750 I have in my account back to my employer so I can get the taxes taken out, I would do it in a heart beat. Last month they refused to pay a prescription for $1.36 because they want a receipt for a bill I paid to Healthpartners in February. Seriously...Healthpartners. What else could I have possibly purchased at Healthpartners that wasn't medical/health related? I HATE this company and I cannot wait until I buy $750 of freaking bandaids just to get them out of my life.