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Semper Solaris is a scam! They did a bait and switch on me!! I had solar panels installed before the heat wave began. The salesperson that arrived at my home informed me that I could do a lease which is what I wanted, since I am a Senior citizen and on a budget. I also mentioned to them I come from a military family that served this country as they support our troops! After giving them a review on Facebook ads- they took it down!! Thats why I am here... google your the best!! After months of fighting on the phone and even sending a fedex letter to the owner and CEO of the company I never even received a reply! Now imagine how I feel? Stuck with a bill for over $45,000 plus interest!! Now today with this current economic breakdown they are refusing to switch to a lease like was discussed with the original sales person. Its a disgrace, and as a senior I will never live long enough to pay off the 30 year loan! On top of all this they had many many issues with the installation of my panels. Internet connection issues, bad circuit boards etc etc.~ On a positive note I am happy not to have a huge electric bill. But I would rather pay my electric bill. I wish I would have had Renova install my solar as they are a reputable company! #renova #sempersolaris Run as fast as you can!!!! Semper solar is horrific!!!
Mariana thank you so much for reaching out. We will have leadership reach out to see what we can do to turn this around for you.
1633054625
2
Whas very happy with them at first but it has just gotten ridiculous how the project manager wont call you back and they only work on weekdays on installs and repairs that have to either take a day off work or pay someone to be at the home, and then cant even respond to a simple call or text, yeah very disappointed, like I said at first it was amazing with the HVAC and solar but after the solar project was dropped it was like they just didnt care anymore. Plus the pic is of the hole they forgot to fix
Hi Andrew, thank you for this great review! Making the decision to go solar is definitely a big one, plus add a new roof on top of that... we always recommend doing your research. We're thrilled that you felt confident in choosing Semper Solar for both your roof and solar panel system installation! We're happy to hear that Bernie was informative, shared his solar knowledge with you, and designed a system that works for you and your home.
1566262834
5
My roofing and solar project was a big deal and I wanted to be sure that I felt confident in the company I chose to do the job. Semper Solaris was the right choice. If you call them ask for Bernie T as he was the most informative sales consultant of the 4 companies I had appointments with.
I wanted to share my experience with Semper Solaris because I would recommend this company to anyone I know looking into solar (or a new roof, or HVAC, for that matter). I recently called them to have someone come over to talk with me about solar. They sent a nice rep, Bernie, who assured me, yes, I do need a new roof before I get solar. He was able to give me a quote for both. I preferred working with one company for the entire project. I am very pleased with the customer service and work done. I will be calling Semper for a quote in a year or two when I need a new HVAC system.
Hi Heather, we always appreciate honest customer feedback as we are continuously looking for ways to improve customer service and provide a seamless installation. We will be reaching out to you shortly.
1661369500
1
Terrible experience will not recommend to anyone. Project has taken almost a year and still not complete. Today my house has been without electricity for 4+ hours and Solar Semper technicians dont know how to fix it including blowing a fuse with smoke in my attic when trying to hook up Solar !!! Dont use Semper Solaris !!!!!
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