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So sorry for the cancelation and refund Myles. As we described to you we received a message from Square point of sale telling us to, "Refund the payments as soon as you can" and that after their investigation they believed the transaction to be fraudulent. All the best, -Brandon (Manager)
1656461920
1
My first ever review has to be a negative one, unfortunately. Pre-ordered a product from this store worth over $1000, had it cancelled a week before release because it was suddenly a "potential credit card scam". I've made dozens of purchases of that size from other stores with zero problems. All could've been avoided if they'd just reached out to me first. Do not pre-order from them. Do not purchase anything from them with a new credit card. You will just get your money back and an "Oh shoot" email.
It's an okay place to get drinks. Not a place to get food. The employees are reflection of the proud, and when I went in there it was two white guys (one seemed like he owned the place or is at least the manager) and one Asian woman in staff. Still an unfortunate standard reflection of the gamer scene.
Thank you for your kind words Vanessa. We'll continue to stock as many cards as possible, and we love helping folks with their game(s). -Brandon (manager)
1621378023
5
We were referred to this store by Tower Games as we were looking for a specific card. Steamship found the card right away and helped us out with some questions that we had. Also, the guy running the coffee shop for his son this weekend was awesome, keep up the awesome work! We'll definitely be back.
So sorry for the inconvenience Harley. With the owner covering coffee counter hours in addition to his full time day job due to Covid, sometimes covering counter(s) has not been possible. We did fail to put up the notice signs (I had them printed off!) and that's on us. If you give us another shot I can offer you a $10 gift card and my sincerest apology. -Brandon (manager)
1627925973
1
Drove all the way through the cities to come to the store during business hours and they were closed. The hours on the door and website said it was open. Very disappointed
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