Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Very poor service!! My husband purchased a bike and have had nothing but bad luck!! Had to take it in for repair two times and left 5/6 messages for Nicolas to return the call,2 weeks have gone by no call and bike sits waiting to be repaired!!Should have went with Wheel N Sprocket
thanks for being rude via online chat. You encouraged me to keep searching and I saved $55 a tire from your price on those four studded Terrene Johnny 5's by finding another vendor. You know how it goes. Later.
Great work on a major tune-up. Clear communication and delivered as promised. Friendly staff willing to discuss the tune-up. They ensured I understood the work they planned to do and taught me about my bike. Overall a very pleasant experience.
Great service, great products, you will not be disappointed. I have purchased 3 bikes here. They take the time to make sure everything is right to make sure you enjoy the ride.
I have been trying to purchase a several parts and a frame set from Fyxation for several months now. I have found that they have very poor communication and zero follow through with consumer enquires. I even tried to call and spoke to Chase twice and he could only suggest I email different departments. I was in contact with Ben and and Josh via email and have sent 7 emails to their 2 (1 each) both times saying they would get back to me. I am well over it and have come to terms I need to purchase parts through a more reputable company. If their products are anything like their service, be cautious!
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