Increase sales
Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Shopify WooCommerce Deconetwork Baselinker See all
Find out what's new
Knowledge base
All technical stuff
Analyze your online image
Our tool gives you an in-depth look at what your company's image looks like
Find out more
Customers Pricing
Increase sales Control your image Loyal customers Building trust Blog Knowledge base Customers Pricing Increase sales Loyal customers Control your image Building trust Blog Knowledge base API Documentation Customers Pricing Careers Team Reviews Catalog Affiliate Program Terms of Use Privacy Policy Data processing
Your customer feedback profile can bring
as much as 23% of traffic to your website.
Register for free
mdi-chevron-left Return Companies mdi-chevron-right None mdi-chevron-right
Matalan - logo
Profile not verified

Matalan reviews

Information about Matalan

1884 reviews
Opinion-forming portals
Visit website mdi-chevron-right
Michelle Pizzey
Hi Michelle, we are really sorry to hear this. Please feel free to provide a more detailed account of your visit by contacting us via the contact us page on our website. Thanks again for your review
Service was so bad huge ques and no one serving. Waited over 20mins and I was only 3rd in the que!
Franciska Balázs
Hello Franciska, Thank you for taking the time to write a review. Im so sorry about your experience in our Wigan store. Please rest assured all comments for specific stores are passed onto the respective regional manager to enable them to work with the stores to improve the service we offer our customers. Please feel free to provide a more detailed account of your visit by contacting us via the contact us page on our website. Thanks again for your review Matalan Customer Care
We been in today. It is not too big choices of men cloths and the fitting room!! It is just only two rooms and they are very dirty. It is shame, very disappointing experience!!
paul storer
Hi Paul, WOW for the positive review! We love hearing from our customers especially when our store staff are able to make a positive difference to our customers visits. Making our customers happy is always at the top of our to-do list. Its always humbling to hear how were able to make our customers lives easier. Please feel free to provide a more detailed account of your visit by contacting us via the contact us page on our website. Thanks again for your review All the best
Great goods great helpful staff.. A++
Hannah Thomas
AWFUL!! If I could give this less than a 1 I would! Dont order online! Twice my items have been lost in transit and then they have to look into giving me a refund due to it being stuck in the system! Quick enough to take your money but wont give you money back! Customer service are useless and I kept getting asked why am I doing this?, like Im not supposed to chase up where my money is! When I ask for a timeframe in which it will be resolved the answer is, when someone picks it up! Absolutely awful customer service! I follow up with an email and I get a response saying you will be contacted when the item has arrived in store and I am to collect in 7 days! Havent read my email at all explaining the situation and me wanting to make a complaint! DONT ORDER WITH MATALAN!
frederick hewitt
This firm is a joke for online purchasing orderd on 25⁰th Feb for collection In store still haven't received on the 4th March .terrible sevice
We use cookies to provide the best possible service.
Refer to our privacy policy for more info.
I agree