Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Robin, thank you for your comment. We'd like for you to get these details to Guest Relations so they can help. Would you please paste what you have in your post from here into our form. https://www.texasroadhouse.com/contact-us/form or call us at 1-800-839-7623
Sergio we're so sorry to read this. Letting our guests down is never our intention. We sincerely appreciate you taking the time to let us know how we can improve.
Adriana thank you so much for your 4-star review! Also, if you go to texasroadhouse.com and sign up for our VIP Club you will receive a free appetizer within the first 24-48hrs. Then you will receive goodies every year on your birthday, anniversary of when you sign up and if your location decides to send anything else out. You could also download our free mobile app and earn delicious rewards that way! AND text:freeapp to:68984! See you soon!
1651759748
4
Was very good nice crowd yesterday not to far from me is good like the food.
Roger Thank you for your comment. We sincerely appreciate you taking the time to let us know how we can improve.
1652888118
5
We went with my son and his family (2 children) and were very pleased. My daughter-in-law has dietary restrictions and was able to get something. My Wife who has a garlic allergy asked if the prime rib was prepared with garlic, our server checked and said they do a rub with garlic. She ordered the T-bone (which happens to be 23 Oz.). The steak was bigger than her head. Lol. My Prime rib came out last of the 6 meals and was cold. They promptly replaced it with a new one. We were not only happy with the service but the quality of the food and the cost were excellent. By the way, right now they do not have the peanuts at the table, I imagine due to Covid19.
James We are so sorry you didn't enjoy your last visit with us. If you ever are unsatisfied again, please let us know before you leave the restaurant. We'll fix any issue brought to our attention.
1653927696
3
Terrible service. Food was good other than that
mdi-close
We use cookies to provide the best possible service.