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Hi I just talked to your therapist and she thought you was happyyou had eyebrow threading with a senior member of staff cost 12.50 I will phone you now to get more feed back and see why you were unhappy. Thanks Sue
1643391673
1
Bougie, expensive and useless. Good customer service though
Hi there, As a company that prides itself on amazing service and customer service, we are disappointed that you didn't have our usually high standard. We have checked our system and can't find your name... Please could you send us your contact number so that we can discuss the matter and look further into the issues you have brought up? We have also checked the pricing on the website and it is correct, the 37 is for just gels applied but 39 if you need a soak off /infill. I hope to hear from you soon so we can sort out the issues. Thank you
1662304802
1
I dont usually write bad reviews but this time I had to because I never been so unhappy with my gels. Had to book an appointment there as my usual beauty salon had to cancel. Friendly staff and nice decor & atmosphere inside but girl who did my nails had no idea what she was doing. First of all I asked if she could do some simple pattern - it wasnt an option but I was like ok Ill just go for simple french because I really had to get rid of my long and colourful nails - she said she is unqualified to do this(?). At this point I wanted to run but like I said I desperately needed to change the colour and length of my gels. So I decided Ill go for simple pinkish colour. I dont know if I was unlucky or is it just a regular nail service there but Im going to get rid of these nails tomorrow as they look horrendous and scream fake from miles away. Paid 39 (it said its 37 on their website) so another big minus here. Unfortunately wont back there ever again which is a shame because they offer many different treatments but if other staff is so unskilled as well better go somewhere else to avoid disappointment and dont waste a money
Sue did my eyebrows by microblading and they are fantastic. I really did not believe they would come out this good, they look so natural. Everything was clearly explained to me as Sue went along and I am just over the moon with my eyebrows.
Hi Eva, Would you mind elaborating on why you have given the salon only 2 stars as we have no record of you being in our salon. We have a very Sophisticated software system and you have not come in for a treatment nor have you purchased a product. So really unsure why you gave us a two star
1622149464
2
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