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Thank you for taking the time to give us your feedback we are always happy to listen wether positive or constructive. We are sorry to hear you felt pressured on this occasion, this was never our intention and our stylists are encouraged to recommend what they feel is suitable for each individual client. If you do have any questions or feel youd like to discuss this further, please contact us at [email protected] or call 0203 490 7690 xx
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I love to go there for my balayage. Everyone is very professional. I always have my hair done with amy. Today i was bit disappointed as I didnt book for hair cut and didnt want at all. But i think i have been pushed to have cut and after I realised it was way expensive than my usual charges. I think i cant go there next time as i cant afford to have really expensive balayage than my usual price.
Hi Lara, As a small business were always thankful to hear feedback whether positive or constructive. We are of course sorry to hear you feel this way and took the time to look up your service with us to ensure you were charged correctly and can see you have visited us multiple times, however your last visit was in July 2020. We understand this could potentially be our error and you could have another profile with us. Wed love to discuss the matter further with you in order to gain more detail. Please email us and a member of the team will be in touch asap - [email protected]
Hi Chloe, We are honestly thankful that youve taken the time to leave us a review as we strive to keep our standards or performance and service high- although we are of course sad to hear that it was unfortunately a negative experience for you. We have tried to search for your name/appointment on our system in order to personally contact you for further info but couldnt seem to find you (this obviously could be due to you using a different name on here which we fully appreciate) The Nanokeratin smoothing treatment is one of our most popular services and one which we receive nothing but positive feedback on so were honestly uncertain as to what has happened in your scenario. We would be more than happy to take a look at your hair should you wish to contact us directly at the salon- 02034907690. Nouvelles Hair + Beauty
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Don't NOT do the keratin treatment!!! It doesnt work. I paid about 110 and when I washed my hair after three days, my hair was back to how it originally is!!!!! So i basically paid 110 to have my hair straightened out!!
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