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Hi Nicole, we just found out your review...we feel so surprised with what you are stating in here. Well, first of all, our apologies if we could not take your call the day you wanted to contact us. As many small businesses, we are a busy wedding and event planning studio and we wish we could take all the calls we have in a day (lucky you if you are able to do so, means a lot of free time). After your second call (we were still in a meeting with a client), we replied back to you 5min later via text. A correct person will not consider that a poor customer service as well as that person would not consider incorrect to ask for your personal information via text message, so at least we can have a better idea who is on the other side of the phone. Anyways, you could be having a bad day...and we feel sorry for that, hopefully today you feel better :) We feel awesome majority of the time, that's what life is about right?. Our philosophy at the studio is making people's life amazing no matter what... that's why we always reply back in the most positive way. Once again, so sorry that you felt bad when we replied back to you with "Awesome!", again a correct person would've taken that reply with no reaction. In addition, we feel relief that you showed to our team via this review the way you treat people and businesses, clearly...not our way. We do not share your manners and we do not like dealing with this type of clients. So thank you for letting us know this in advance, we believe you will be able to find someone that will treat you the way you like. Many thanks.
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1
I was interested in getting some information about my bridal shower after I scrolled through pictures and seen how beautiful the rooftop decor was by the pool. I called and got no answer, about 45 minutes to a hour later I called again and my call got ignorned. Soon after I received an text saying who is this, your contact number isnt saved now Im not the smartest In the world but if you have your number on a general website like google then Im sure you get numerous text and calls from numbers that arent saved. I politely said sorry Im no longer interested in your services. I soon received a text back saying awesome with the deuces emoji! Your work may be beautiful but your customer service sucks.
Trabajar con The Creatives loft ,fue todo un sueño. Estar al lado de una profesional como Adriana fue un lujo para nosotros. Ella trabaja duro para que la boda sea un día mágico para los novios. Fotografiar su trabajo hace crecer nuestra creatividad, porque ella se desvive para que todo sea perfecto y especial transmitiendo mucha seguridad a su alrededor. Estamos deseando volver a Miami para fotografiar una boda creada y diseñada por ella.Nos encanta su trabajo!! Y la recomendamos cien por cien.
My beautiful Tegan, it was truly an honor to plan your big day hand to hand...what a blast! What can we say? You are such a sweetheart, since the first moment we worked together you were always super proactive, very sweet and fun and willing to do thing differently! Your Wedding at Vizcaya was breathtaking and makes us feel goosebumps all over our body! From your ceremony moment, to the stunning Reception under that wonderful tent. Thank you so much for being so cool all the time, for welcoming all the ideas that we put over the table, for willing to go the extra mile to have the most amazing wedding ever! I love you both and I can't be happier for you two! Thanks for this amazing opportunity!!!
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5
Our wedding day was by the far the most special day of our lives. Adriana and her team literally made our dreams come true. From start to finish I could not have asked for a more dedicated visionary working to make everything happen. It was truly a magical day. The details to the design and the execution of how everything turned out was beyond expectations. Not to mention gaining a friend through it all to make it even more special! Adriana has a gift and those who experience her become richer because of it.
Working with The Creative's Loft and their team always mean "excellence" and "professionalism". We had the chance to plan a couple of events with Adriana and her team, and we have only good words for what they do. They are always willing to go the extra mile, she and her team are very client-oriented, their management is always on point and their aesthetics shines in the market. I have felt very confident throughout the entire process with them; the productions of the events have been amazing and I would highly recommend working with them. If you are looking for a unique Wedding & Event Planning Studio in Miami, Adriana is the person to go with! Their team communicates flawlessly and always on time. Planning events is not easy and this studio really knows how to make things run so smoothly. I would definitely hire their services once more, whenever the opportunity arises. Thank you for all the hard work and for being so brilliant in what you do! Clearly, I can see you are passionate of your job and this turns into beautiful events for your clients!! Carla.
Adriana's events say everything about her and her way of doing things: passionate, determinated, fun, detail focused, energetic and always full of love. Is great to join her events, count on her to plan my own ones or just keep me posted about the most interesting stuff coming on in Miami thanks to her blog. I highly recommend The Creative's Loft!
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