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Nicereply
Nicereply - logo

Nicereply - reviews

Information about Nicereply

4.94
18 reviews
Opinion-forming portals
1
Visit website mdi-chevron-right
1601233392
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDN29pZmZnEAE!2m1!1s0x0:0xb6278773f51e6f5d!3m1!1s2@1:CIHM0ogKEICAgIDC7oiffg%7CCgwI8MPD-wUQ6JeAlAI%7C?hl=en-US
Tessa Kampman
google
https://www.google.com/maps/place/?q=place_id:ChIJqyLtEu2LbEcRXW8e9XOHJ7Y
4
We are new in using NiceReply for our Customer Care department and so far it gives great insights in our NPS scores and customer satisfaction.
1600694746
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDOHJMZldnEAE!2m1!1s0x0:0xb6278773f51e6f5d!3m1!1s2@1:CIHM0ogKEICAgIDC8rLfWg%7CCgsI2tOi-wUQoI3tMQ%7C?hl=en-US
Kenji Hayward
google
https://www.google.com/maps/place/?q=place_id:ChIJqyLtEu2LbEcRXW8e9XOHJ7Y
5
I've partnered with NiceReply with two teams (Revel & Front) I've worked with over the course of 6 years. With Nicereply we're able to capture real-time feedback to improve the customer experience on a per agent level. The beauty is in the simplicity. It just works and it's because it's so easy to use for customers that we gather more feedback than a traditional CSAT survey. The team is awesome and always a pleasure to work with.
1600405761
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDbktxMk13EAE!2m1!1s0x0:0xb6278773f51e6f5d!3m1!1s2@1:CIHM0ogKEICAgIDCnKq2Mw%7CCgwIgYKR-wUQ8M3gnwE%7C?hl=en-US
Jason Bosa
google
https://www.google.com/maps/place/?q=place_id:ChIJqyLtEu2LbEcRXW8e9XOHJ7Y
5
Nicereply has been our partners for more than 2 years and the tool really help us understand the voice of our customers so we can improve better our servicing to them. To sum it up, its beautifully simple!
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