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I recently purchased a couple of dresses online absolutely love them,however I had a small request which needed to be addressed at the Cambridge store my closest store to where I live, prior to visiting I spoke to Olivia who put my mind at rest and reassured me that nothing would be too much trouble. Amazing lady! But the wonderful customer service didn't stop there, I visited the store last Wednesday and spoke with Freya and Sophie they are both a credit to the brand. The navy dress the one with the spots on also in Navy travelled back to Lincolnshire perfectly and I can't wait to wear it. Thank you all very much I will be back.