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I did post a review with 5 stars/very positive, but have revised it to two stars as follows. I've just bought a used 2019 620S from Caterham South. James Wilson was very helpful during the purchase of the car, taking the time to answer my questions, etc. On taking the car away I discovered that the brake fluid was low (this causes an error to show up under harder acceleration in a Caterham). The car had just been through a major service as part of the sale and a full roadcheck apparently, so whilst frustrating I thought I would give Caterham Gatwick the benefit of the doubt. I returned to have this rectified. Then upon going through the service booklet I received when I collected the car, it seemed that several items that needed to be replaced in its major 2 year service weren't included in my bill provided on collection. I followed up with James by email to check if these were done...after a week of chasing, and then finally speaking with Euan Milne, I was informed (very matter of fact) that the gearbox oil, supercharger oil and clutch fluid weren't replaced as per their service schedule! I'm not sure how this has happened (I wasn't given a reason or an apology on the phone) but it isn't acceptable to me. I also wasn't provided a HPI certificate when I collected the car, I was promised it would be sent by Euan when he was back in the office the following week. 10 days later I had to chase it up. My experience post Caterham Gatwick sealing the deal with my deposit has been disappointing. A real shame after having owned a Caterham for five years previously and having great service and aftercare from other suppliers (Millwood & Boss Racing).
I took my son here to get some info for a school project. I think it's now their main showroom. There was some company history, including a formula one car and a few concepts as well as their full range of cars starting at just over 20grand and up. Friendly staff who were more than happy to help my son and I and we wondered around looking at their modern take on the classic Lotus 7 cars. Well worth a visit if you're into sports or classic cars. Plenty of parking and easy to find.
I spent 3 years mulling over the prospect of joining the Caterham Academy before I decided to take the leap. The Caterham HQ staff were knowledgeable and helpful. Really sold me on the best of British experience. I was that committed and sold on the experience, I traded in my pride and Joy to raise over a third of the overall cost via a cash deposit. I specced my dream academy car and deposited the cash through a registered franchise Leven Car Company. This money never reached Caterham, 3 weeks later the franchise Leven went into administration. Lost all my money and my opportunity. Since this news broke Caterham HQ have been semi-helpful but have no responsibility for the money their franchise held on too! (Against their own agreed protocols). I received information from Leven that Caterham refused to take the money! Ive been left completely out of pocket and pride and joy less... now in a worst position than I was 3 years ago. Perhaps the hardest part of this experience was that my motorsport daft 6yo son was also left devastated after being sold on the idea of building a car and racing with dad. All in all, Very disappointed, A very expensive mistake! Dont buy through a Registered franchise or retailer! When it all goes wrong no one wants to know...
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