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We greatly appreciate your feedback and are very sorry to hear this, Tonya. Please feel free to reach out to our customer relations manager. We would love to further discuss this with you. You can reach her at (810) 579-2030. Thank you again and we hope to hear back from you soon.
1664370001
1
I was very disappointed the sales person I had was wonderful but his so called overseer that was dealing with the banks a pure con but that's what they do to get commission checks I will get what I want in time just won't be hetd
We greatly appreciate your feedback and are very sorry to hear this, Charles. Please feel free to reach out to our customer relations manager to further discuss your concern at (810) 579-2030, we would be glad to attempt to resolve it for you.
Thank you, Candace. We are happy that Tom was able to be so accommodating and made the transaction so smooth. Enjoy your new Outlander Sport!
1621365821
5
Not only is my sales guy the best his name is Tom. But I had an issue with my outlander simple fix and they were on it! I highly recommend them! Ausome work and very friendly customer service. Thank you to my mechanic Terry and his advisor Mike! You guys never disappoint! A++++
Please contact our Customer Relations Manager at (810) 579-2030 if you would like to further discuss the situation.
1601066644
1
HORRIBLE customer service. I went in today to follow up with a wonderful salesman I had worked with in the past (Zack). When it was time to get the keys to look at the inside of the vehicle i was interested in a man named Tom came out and told me he would be the one helping me instead. I said "no I'll wait for Zack I worked with him previously" that immediately seemed to upset him as he continued to tell me that he would be the one to help me. As i was walking around taking a look at the car he questioned me as to what i was trying to accomplish by not wanting to do my business with him. He gave me a very uneasy feeling was very unpleasant to me and made me feel uncomfortable. I also have a friend who works there she was by my side as i was looking at the car he became loud and confrontational with her at the fact that I only wanted to deal with Zack. I no longer wanted to be anywhere near this man so i walked away as i was leaving this crazy old man Glen started yelling at my friend also. I have 10,000 as a down payment and was looking forward to spending it on a nice car at your company but due to the greed of Glen and Tom wanting to take my sale from Zack i am forced to go somewhere else.
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