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Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
1647550032
3
Let me start by say if it wasnt for Mr Darby I would be giving them a 0!! I took my Jeep to Autonation on the south side and they were horrible as far as customer service, time. Then I took it to the north side the customer service was better but I feel like I was robbed!! This was all in July. Then I went back to the south side store for oil change because other store was backed up and they messed my Jeep up didnt tell me but tried to get me to sell it to them. I thought about it but realized that its not a good time to buy. So anyway found someone else to at it, and he said that everything that they fixed in July was not fixed or damaged!! So he took pictures and told me to call them and when I did I got Mr Darby!! Now both the person that I took it to and Mr D asked why I paid so much!!!!!!!! Well Mr D asked me to bring it to Hume so that he could take a look and Jim was right they messed stuff up!! Thankfully Mr D got it right and didnt charge me anything!! But I still feel that I paid to much in July!!!!!
Marishia, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM directly at (706) 568-4900 -- we hope to hear from you soon.
1516749615
1
Me and my husband bought a 2018 challenger scatpack. DEBRA!! The sales lady gave us the wrong sales tax. She gave us a Russel county percentage instead of Lee county. We stay in smiths station. She even told us that she processed it wrong and had to fix it and I had to come sign papers so my name could be added on the title. We got paperwork in the mail with only my husband's name on the title and our check was almost 800 dollars short. We had to pay that money out of pocket so that we could get our tag. When we went to the dealership to solve it they had us wait 2 plus hours to just tell us there was nothing they could do and DEBRA! The sales lady couldn't even look us in our face. She knew she made the mistake and didnt want to own up to it. I ADVICE YOU GO TO THE SOUTH LOCATION! everyone all the way down to the lady in services are rude and inconsiderate.
Hi Jason, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (706) 522-2116 -- we hope to hear from you soon.
1658912210
1
Went to go test drive a power wagon. As I'm in the market for a truck. Was told that they don't allow test drives cause the truck costs too much. Salesman changed his story after telling himwhat I do for work, now it was ok to drive it around the parking lot. Always nice to be profiled. I'll be going to a different dealer family to buy a truck.
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