Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Thank you Juan for your feedback, we appreciate it. I am getting this over to the manager to discuss. Please feel free to contact me directly if you would like, I can be reached at [email protected] , Thank you again.
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Service appointment lost, even with appointments you have to leave your car several days and cant guarantee when it will be done
Trash. Go to Valencia if you have service needs unless you want to wait a few weeks and have bad customer service. What's the point of having a warranty if you can't have a problem fixed. My dodge journey shut down on the highway due to a bad wire. Hunter dodge told me it would be 3 weeks before they could even look at it. OK can I get a loaner car? No just place your family back in your car and hope for the best. Valencia took me right in gave me a loaner over night and fixed it.
I would like to thank you for the amount of professionalism and hospitality that was shown, I am extremely satisfied with my vehicle that was purchased from your dealership.