Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Dear Melinda. Im so sorry we failed to meet your expectations. We are happy to hear that you were able to find a car that suits your needs. Congratulations! Enjoy it. If we can be of any assistance in the future, please dont hesitate to call on us.
1520385695
1
Terrible service. Went to purchase a AWD Sportage. Test drove a FWD, and was told that there were no AWDs on the lot, so "oh well." No attempt to call another dealership to locate one, just "we will call you if one comes in." Shoddy service (Christian was the sales person), We went next door to Pacifico Ford and bought an AWD Escape. Easy and seamless with Ford.
Dear Carly. I'm so sorry we failed to meet your expectations. If we can be of any assistance in the future, please don't hesitate to contact Alan Hill, our sales manager at 215-937-1000.
1468642423
1
I'd give no stars if I could. And honestly wish I could video tape my review so you understand that what I'm about to say is true. This car dealership is the WORST spent 4 hrs of wasted time. The only positive thing about the experience was the original sales rep Diane. After telling the truth and expressing our true monthly affordable amount they played us, had us test drive the car, and than sit and wait some more. Mind you we spoke to 2 ppl, Diane and the VP of the dealership. Don't you know after all that wait they came at us with 2 prices of which we couldn't afford which they already knew. When we counter offered he sent his short son to give us 2 different numbers than before. My husband and I walked out disgusted. Never again. Horrible business, horrible customer service, and ghetto.
Joy, Thanks so much for your kind words. We at value Kia strive for excellent service and are happy that Ms.Williams was able to deliver. Our concierge do not work on commission their number one priority is to deliver you exceptional service. We appreciate your business and for choosing Value Kia. Please be sure to tell friends and family about your positive experience at Value Kia.
1480363400
5
I just purchased a brand new Kia with the help of Mrs.Williams very honest and up front. The process was easy and painless everyone was professional and friendly
Dear Christina. Im so sorry we failed to meet your expectations. We use our customers feedback to improve your experience. Unfortunately, since you do not tell us what you are unhappy with. This makes it impossible. If you have any additional questions, please call Alan Hill, our Sales Manager at 215-937-1000.
1520385528
1
Horrible experience, will never go back there or referring anyone to go there.
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