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Hileysubaru
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Hileysubaru reviews
Information about Hileysubaru
4,22
964 reviews
The opinions come from external websites
Last update: 08.11.2022
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See example1607351442
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURpOGZmY1p3EAE!2m1!1s0x0:0x52b9b758ee856ef0!3m1!1s2@1:CIHM0ogKEICAgIDi8ffcZw%7CCgsIkvm4_gUQgMPEUQ%7C?hl=en-US
Jen Banda
google
https://www.google.com/maps/place/?q=place_id:ChIJBw4glwENToYR8G6F7li3uVI
1
My husband and I went in to look at a car that was listed at a good price but had been on the lot awhile. They tried to run my husbands credit before we even negotiated the car price then they focused on payments even though I said I preferred not to negotiate that way. My husband has very good credit however the interest rates (based on payments and loan length) were very inflated initially considering his very good credit score and low amount we were wanting to finance. This is not how to build trust and rapport with me I will take my business elsewhere even if it means paying a slightly higher listed price.
1652100609
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQydk4tUzN3RRAB!2m1!1s0x0:0x52b9b758ee856ef0!3m1!1s2@1:CIHM0ogKEICAgID2vN-S3wE%7CCgwIgZzkkwYQgJf53QE%7C?hl=en-US
Rachelle Coble
google
https://www.google.com/maps/place/?q=place_id:ChIJBw4glwENToYR8G6F7li3uVI
Hello Rachelle, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to Jerry Jackson at [email protected] and we will do our best to make this better. We hope to hear from you soon.
1652191446
1
All around poor customer service. Purchased a vehicle last summer, was basically pressured into buying the extended coverage for tires and everything else on the vehicle. I do drive a lot of miles for work so thought it would be worth it. Start to have issues with tires going flat, sensors not calibrating correctly and no objects or damage to tires to indicate why they are chronically going flat. Try to schedule an appointment and explain the urgency of the issue. Completely understand the issue with being short handed, however, after speaking with the service representative, the best she can do is 20 days out. How can you allow customers that spend the additional funds on the extended vehicle service coverage to just figure it out elsewhere? I then decided to call Subaru Grapevine, explained to the representative my issue and I have an appointment scheduled for the next day. I will no longer take my vehicle to Hiley.
1531792758
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnc082MUlBEAE!2m1!1s0x0:0x52b9b758ee856ef0!3m1!1s2@1:CIHM0ogKEICAgICgsO61IA%7CCgwI9pq12gUQwIrRxgI%7C?hl=en-US
Aiden Finlay
google
https://www.google.com/maps/place/?q=place_id:ChIJBw4glwENToYR8G6F7li3uVI
Sean, thank you for taking the time to give us your feedback. We have over 300 new and used vehicles in stock and we're sorry to hear that you couldn't find one that fit your needs perfectly. Please feel free to give us a call or stop by anytime and we will be happy to assist you with finding the right vehicle for you! 817-632-8800
1532452319
4
Small dealership, small inventory.
1495733664
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRb2F5OHpBRRAB!2m1!1s0x0:0x52b9b758ee856ef0!3m1!1s2@1:CIHM0ogKEICAgICQoay8zAE%7CCgwIoKucyQUQgJy3pwM%7C?hl=en-US
Christian Warren
google
https://www.google.com/maps/place/?q=place_id:ChIJBw4glwENToYR8G6F7li3uVI
Thank you Christian, we appreciate your business as well as your review!
1495733979
5
Gary McCloskey was very helpful with purchasing my jeep. made it very easy and convenient. I would definitely purchase from hiley again.
1507140937
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnal9ySUdnEAE!2m1!1s0x0:0x52b9b758ee856ef0!3m1!1s2@1:CIHM0ogKEICAgIDgj_rIGg%7CCgsIycrUzgUQgN-YJQ%7C?hl=en-US
Trystan Woods
google
https://www.google.com/maps/place/?q=place_id:ChIJBw4glwENToYR8G6F7li3uVI
Trystan, we're sorry to see that we only deserved a 2-star rating, as we try to provide 100% customer satisfaction while being honest and professional. Please feel free to give our management team a call so we can learn more about your experience and resolve any misunderstanding. 817-632-8800
1508944790
2
Not a fan of some of their pricing schemes.