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Cochranmazda
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Cochranmazda reviews
Information about Cochranmazda
4,33
249 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURneHFqSG9nRRAB!2m1!1s0x0:0xb0db067567695930!3m1!1s2@1:CIHM0ogKEICAgIDgxqjHogE%7CCgsIouvqqAUQgJycOQ%7C?hl=en-US
sean mcw
google
https://www.google.com/maps/place/?q=place_id:ChIJy3HmdwzqNIgRMFlpZ3UG27A
Mr. McWilliams, we understand your frustration over the issues you're having with your spoiler. We're sorry to hear this. We assure you our technicians are highly qualified and wish to provide you the best customer service experience possible. Although the issue is not a warranty-covered factory defect, we have contacted our Mazda factory rep to see what may be done to resolve the situation. If there's anything we can do in the meantime, please do not hesitate to reach us directly. Sincerely, #1 Cochran Customer Care Team
1425576649
1
My worst experience at a mazda dealership. the lead tech is avoiding my warranty and trying to make me pay for an obvious manufacture error. He also stumbled on what type of oil my car needed. Not much experience at this place. Avoid it for all service needs as they are just another stealership trying to make money off their customers.. UPDATE: I confirmed with another Mazda dealership in the area that Cochran in fact used the wrong oil for my car. Spend the extra 30 minutes and drive somewhere else, this is not a trustworthy dealership
1491136726
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnaUlPeFFBEAE!2m1!1s0x0:0xb0db067567695930!3m1!1s2@1:CIHM0ogKEICAgICgiIOxQA%7CCgsI1uGDxwUQgNjxFg%7C?hl=en-US
Phil Aufdencamp
google
https://www.google.com/maps/place/?q=place_id:ChIJy3HmdwzqNIgRMFlpZ3UG27A
We're very sorry to hear of your experience. Your frustration is very understandable. The Service Manager has informed us that he will be reaching out to discuss your visit. If you would like to speak to a member of our Customer Care team, feel free to email [email protected]
1491589235
2
Parking lot is difficult to get into, and the service department is not run well. I called ahead to make an appointment for my oil change, and was told that I could not make one because it was covered under "express" service. I arrived the next morning for my oil change, and I was asked if I had an appointment. Since I wasn't allowed to make an appointment, I did not. The service technician told me that since I did not have an appointment, it would be a couple hours. Which is time I did not have. They also over filled my oil last time I got it changed here. Probably will not be returning.
1663794636
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlX2NLdHlnRRAB!2m1!1s0x0:0xb0db067567695930!3m1!1s2@1:CIHM0ogKEICAgICe_cKtygE%7CCgwIzPutmQYQiPD4vAE%7C?hl=en-US
Cathi Smail
google
https://www.google.com/maps/place/?q=place_id:ChIJy3HmdwzqNIgRMFlpZ3UG27A
Thanks, Cathi! We're happy to help. Enjoy your new ride!
1663795421
5
My experience was wonderful!! I was treated so well and fair!! Thank you!!
1502310713
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnOE1mWktnEAE!2m1!1s0x0:0xb0db067567695930!3m1!1s2@1:CIHM0ogKEICAgIDg8MfZKg%7CCgwIueKtzAUQwNzAiwI%7C?hl=en-US
Adar Ben-Lapid
google
https://www.google.com/maps/place/?q=place_id:ChIJy3HmdwzqNIgRMFlpZ3UG27A
Thank you for your feedback.
1502488085
5
Even though I wasn't able to get the car the service there was great
1615996757
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5aGFPTEtnEAE!2m1!1s0x0:0xb0db067567695930!3m1!1s2@1:CIHM0ogKEICAgIDyhaOLKg%7CCgsI1c7IggYQuOzZSA%7C?hl=en-US
Paul Furnier
google
https://www.google.com/maps/place/?q=place_id:ChIJy3HmdwzqNIgRMFlpZ3UG27A
We appreciate you taking the time to review us, despite the fact that we werent able to provide the best experience. We will pass along your feedback to management.
1615996072
3
Cochran stepped up and took care of issues.