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Hello Charley, thank you for taking the time to leave us a review. We want to sincerely apologize for your negative experience with us. We strive to make each customer experience a positive one and are disappointed that this wasn't the case for you. We may not be able to change the past but if you give us a chance, we can work to make things right. At your convenience, please contact us directly at [email protected]
1621370899
1
Cost was ridiculous, had the car I bought from you for 3,000 miles and was charged over $1,700 for what amounts to an oil change. Free pickup and delivery took a week, insane. One, I won't be back and two I was interested in a Ferrari in Lauderdale for my Florida home, but I'll shop elsewhere.
Hello Xiaoquian, we are sorry to hear you were not satisfied with your experience. As it may be too late to reconcile, I wanted to let you know that I've used your experience with our customer service process to ensure this mistake will not happen again. We thank you for your input.
1651681563
1
The worst Maserati dealer in the north east. I had a new tire replaced at this dealership three months ago, I found a bulge in the side of my new Pirelli P Zero tire. what kind of quality is this? After I talked to with this dealership, they told me buy another tire. They want to me spend another $500 to buy a new tire for just 3 Tmonths.This is awful. They using very poor quality products to client. This is a very bad Maserati dealership.
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Maserati of Long Island.
Thank you, Anthony! We're delighted to hear that your service experience was a positive one. We appreciate your business and look forward to assisting you in the future. Sincerely, Maserati of Long Island, New Yorks Official Maserati Dealer
1625174407
5
My car is running like new, thought I messed up big time but they fixed it great service in a timely fashion
Thank you for your review, all feedback is important to us and were sorry to hear youve had such a frustrating experience.
1632775890
1
These guys took two days to tell me that the gas cap was loose. They are aloof and unhelpful. Chris told me to have my car towed because the engine light was on. He Could have simply told me to check the gas cap which apparently happens all of the time. After they towed the car from my home in the Hamptons they told me to come and pick it up. I would avoid this outfit if at all possible.
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