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I called and scheduled a test drive appointment with Diane and I let her kno I which car I was interested in driving the Bentley GT Coupe and she set the appointment with Neil or Todd, once I got to the dealership it wasnt even a GT coupe there to buy/ test drive and no Neil or Todd in sight, just a guy named Mark who seemed irritated, then diane called me to check to see if I had made it to my appointment which Mark & I informed her that there was no GT coupe & no Neil & Todd there, She apologized & laughed & said Mark will take care of you I left there with no knowledge of the car/ test drive, so thanks for nothing lol
Thank you for your feedback. Were very sorry and disappointed in the poor experience you had. we would like the opportunity to speak to you and learn more of your experience. Please call me at 727-822-2022 at your earliest convenience. Thank you, Andrew Dunton General Manager
1561664129
1
Terrible terrible terrible. I WILL NEVER GO HERE AGAIN EVEN IF IT'S THE LAST DEALERSHIP IN THE STATE
Fred Krasne Fred did a great job introducing us to our new Bentayga and volunteered to give us more (remedial) training. Actually, he's the guy who steered us to the bentayga in the first place and we are most grateful. He is an efficient and super representative of your organization. We will be looking forward to learning about our new car from Fred. Charlie Young
Fantastic service staff, turnaround times can differ depending on Parts availability and complicated situations but overall I would highly suggest bringing your vehicles in for service. The team is fair and especially recently highly involved and customer satisfaction and communication.
Dear Robert, Thank you for taking the time to write your review. It is always our intention for our customers to have a great experience in our dealership and we sincerely apologize that you feel that your experience was not satisfactory. Unfortunately, with the name used on your review, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Would you call me at the dealership at 727.822-2019 at your earliest convenience. Thank you, Andrew Dunton General Manager
1555000916
1
Do not take your car near this complete fraud of a company. Had car for 2 months and never completed repair. Lie after lie
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