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I saved $5,000 by buying at the Concord Mazda dealership. The team member who helped me at the Vallejo location was great. He was happy to answer all my questions and my test drive was lovely. But when it came time to look at the numbers I was surprised that their asking price was 3k above the MSRP. I thanked him and said I'd like to shop around. 20mins later I was in Concord buying the car for 2k under the MSRP. I'm just one person. Maybe this was just a one time thing. But if you're in the market for a new Mazda... I'd suggest asking around to see it you might save some money.
This has nothing to do with the dealership but the car itself. First time buying a Mazda brand vehicle, always been driven a Toyota, Honda and Acura. I guess my choice of choosing a different brand of car was a terrible choice and just got to live with it. I bought this brand new CX-30 preferred, but right when I drove it home on the same day a message showed up "LOW BATTERY RISK. START VEHICLE TO CHARGE 12V BATTERY" WARNING MESSAGE. That is really concerning to me and my wife, so we Took it back to the dealership as soon as possible the next day and had to take a day off from work. All they told me is, it was normal. They did a diagnostic test to the battery and everything seems normal. Drove home, same message popped up again. A brand new car with low battery risk just doesn't seems normal to me. Read more messages online and it seems like other people who bought the same car had the same problem as well but no solutions to it. It is giving me anxiety driving it out and not knowing if the battery will die when and where. A brand new car should not be giving me anxiety like this, I feel like I'm stuck now.
My first time purchasing a brand new vehicle, and the staff here couldn't have made the process any more easier for me! Shawn Oliver helped me with my Mazda purchase and was very knowledgeable about the different Mazda models I was comparing. No pressure whatsoever and was able to answer all my questions about the vehicle. Shawn also went above and beyond by cleaning my vehicle after-hours himself (the financing paperwork ran late and the detailing staff left for the day). Highly recommend this dealership if you want a pressure-free experience with friendly employees!
I had one of the most seamless and hospitable experiences leasing a new 2019 Mazda CX5 and this is thanks in large part to the skills and attentiveness of Terry Moy and team. He went above and beyond and was a constant resource for all of my questions and concerns. We were able to negotiate via email before I even stepped foot on the lot and that was immensely helpful (it's surprising how many people aren't really that receptive to this line of communication). I love my new car and know exactly where I'm headed the next time my lease is up. Hats off to you, Terry!
Outrageous and expensive work! I went there amd only for verified the issue with my car was $180, even if I would fix there, they didnt give you a discount. The price to change the cover gasket valve and Pcv valve were over $1,083. But the worse thing is that they called me saying the parts had arrived at the dealers service and they set up my appointment two weeks after the call, so today. I drove 100 miles (one wau$ and missed one day of working to go there to fix my car! However, after almost 4 HOURS WAITING they came to say they didnt have the parts over there, AFTER 4 HOURS they noticed they didnt have the parts. They told me they couldnt fix it and I would have to bring other day. Basically, I missed one say of working for their fault. Probably they gave the parts for other car. IN ADDITION,, they gave me the option to do the service other day with a similar but no the same part, and I will have to miss another, what a messed and horrible service. I DO MOT RECOMMEND THEM less than one star
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