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Hopkinsautobody
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Hopkinsautobody reviews
Information about Hopkinsautobody
4,70
171 reviews
The opinions come from external websites
Last update: 08.11.2022
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See example1637001407
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHME1TcGtRRRAB!2m1!1s0x0:0x1e2a752a6c4badf8!3m1!1s2@1:CIHM0ogKEICAgIDG0MSpkQE%7CCgwIv9HKjAYQoIj1mAM%7C?hl=en-US
Beverly M
google
https://www.google.com/maps/place/?q=place_id:ChIJ7-6AfCgg9ocR-K1LbCp1Kh4
We can certainly refer you to one of our trusted, local mechanical shops if you would like. Feel free to reach out to us.
1646768098
1
I needed a mechanic.
1602550249
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDbTVmRk9REAE!2m1!1s0x0:0x1e2a752a6c4badf8!3m1!1s2@1:CIHM0ogKEICAgIDCm5fFOQ%7CCgwI6fOT_AUQ-Jaw7gI%7C?hl=en-US
Thomas Paun
google
https://www.google.com/maps/place/?q=place_id:ChIJ7-6AfCgg9ocR-K1LbCp1Kh4
We are very sorry about your experience. Please know that we stand behind our work with a lifetime guarantee. We have reached out to you to see if there is anything else we can do, please let us know. We would love the opportunity to regain your trust.
1603726090
1
Went to get my car worked on there after getting my door backed into. When they finished doing the job and I got my keys from them and got in my car I immediately noticed that the door open sensor was skrewed up on my door. I went inside and complained and then they took my car back in and fixed it in about 45 mins. The entire time I was waiting anytime I asked a question on why that was happening or what was going on they attempted to shirk responsibility for the issue claiming they didn't mess with the component but when they replaced the entire door you know they messed with it at least a little. My car was then fine for a day. The next day my lock on that same door became jammed in the unlock position and I couldn't get it to lock through trying to push the lock buttons on the car and key fob or by pushing it down. They again took about 45 mins to fix it when I brought it back in and didn't charge me. The door looks good but they seem to do really poor mechanical work. I don't plan on getting work done here again.
1573957574
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwdmNyZHdRRRAB!2m1!1s0x0:0x1e2a752a6c4badf8!3m1!1s2@1:CIHM0ogKEICAgID0vcrdwQE%7CCgwIxt_C7gUQyKKVrwM%7C?hl=en-US
Steve Cherches
google
https://www.google.com/maps/place/?q=place_id:ChIJ7-6AfCgg9ocR-K1LbCp1Kh4
Thank you for the review Steve! Your opinion is valuable to us, thank you for choosing Hopkins Auto Body and allowing us to earn a 5 star review from you.
1574257043
5
Awesomeness
1616433132
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5NzYzWVV3EAE!2m1!1s0x0:0x1e2a752a6c4badf8!3m1!1s2@1:CIHM0ogKEICAgIDy763YUw%7CCgsI7J_jggYQ8IWnPQ%7C?hl=en-US
Julia Sorensen
google
https://www.google.com/maps/place/?q=place_id:ChIJ7-6AfCgg9ocR-K1LbCp1Kh4
It was our pleasure Julia! Thank you for choosing Hopkins Auto Body. Customer service is a top priority for us. We appreciate you taking the time to let others know your experience.
1616610533
5
When I got in a car accident, Hopkins Auto Body 1 fixed my vehicle quickly and with a reasonable price tag. They alleviated much of the stress of my situation and I'm so grateful to them for all their help! They have gone above and beyond every time I've needed their services. I won't be going anywhere else.
1529680060
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBNzVqc1lBEAE!2m1!1s0x0:0x1e2a752a6c4badf8!3m1!1s2@1:CIHM0ogKEICAgIDA75jsYA%7CCgwIvKG02QUQgMXqzAI%7C?hl=en-US
Bobbie Dressen
google
https://www.google.com/maps/place/?q=place_id:ChIJ7-6AfCgg9ocR-K1LbCp1Kh4
Hi Bobbie, We are so sorry for the inconvenience this caused you. We can never promise completion times due to the nature of repairing a car and issues that present themselves after a they are disassembled. We did go over the original time we told you we were "trying for" by a half of a day and we are truly sorry for that. We wish you would have accepted the rental SUV we offered to fully cover the expenses on for the entire duration of your trip. Our integrity is a core value for us and we would like the opportunity to discuss your customer experience further. Thank you!
1529691553
1
Beware, exceeded quote, exceeded deadline for completion and showed no regard or respect for the personal impact of having to cancel a road trip. Offered a 1% discount for the delay. Not a company of integrity or word.