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Jennifer, we are sorry you didn't have the experience you were looking for with us and that you had to wait 15 minutes. Sometimes on a Tuesday evening, an appointment or fitting can run a few minutes over their allotted time. Also, we do have a staff that ranges from younger to older. With that said, it shouldn't matter as we value a consultant's experience over age.
1646147055
3
I had an appointment and I did not get seen until 15 minutes into when my appointment was suppose to be. Right off the bat, that gave me bad vibes. They do have a decent selection but I do suggest checking elsewhere. The place itself was nice but I did not feel completely welcomed. Wish this place had a younger, easier-to-talk to staff. I probably wouldn't go back.
Thank You Jaime for the incredible review about your experience with Amanda! We love reading when our brides feel right at home while finding the perfect dress for them! Amanda will be so excited to see your review!
1595960135
5
L&H was such a great place to search for my wedding gown. While the shop was absolutely beautiful and had some of the most beautiful dresses, it was truly the service of Amanda that made it such a great experience for me. She was so attentive and made me feel so relaxed about the entire process. She also was quick to listen to any critiques I had, and adjust the next dress to find the most perfect choice. It seems like everyone there was so great, but Amanda especially made my process so amazing!!
Shelby, Thank You for the great compliments and review! We loved reading that you enjoyed your visit so much!!!
1649944961
5
L & H Bridal has the most beautiful dresses, there was not one dress that I tried on that was ugly. They have a great team and I cannot thank them enough for helping me find the dress of my dreams!
Terrible service! Made an appointment to have bridal/mother of the bride dresses altered. After arriving, an employee at the front desk was having very relaxed and inappropriate conversations with the customers (very opinionated with explicit language) as if we were friends?! Then we were put into the gowns and just stood in the dressing room for at least 20 minutes while other employees kept walking by and not even acknowledging us - when the seamstress finally made her way to us, the other employee told her what I wanted done and that my wedding was not until December. She replied loudly enough to hear her, "well I'm not doing it tonight" then she approached me, sighed and said "Well what do you even need done to the dress? it fits you" with such an attitude! And made it clear as that I was a bother to her to have a belt placed on my gown and have the straps tightened!! It was a shame to experience SUCH poor attitudes and personalities because every where else treats brides with so much love and excitement. 10/10 would NOT encourage any bride to shop here/get any work done because there are soooooo many other places who will share in your excitement that should come with being a bride!!!!
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