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Was shopping for a new HRV..my family and I were waiting for half an hour for a salesman and then he came over asked me a couple of questions and left me there and never came back we were furious and left.. I will take my business with another dealer who has time for me..horrible.. I felt that when I told them my name is Jose they thought I didnt have the means not knowing that i have the money ready to be spent..
Jim, It is an honor to have your confidence and loyalty, and we are overjoyed that Judy could consistently provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way we can, and we hope to serve you and your automotive needs for years to come.
1570810840
5
We are long time customers of LIA Honda of Brewster because of the exceptional service department. Judy Deems is knowledgeable and always very helpful. She makes sure to keep us informed and sees that things go smoothly.
Kim, thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.
1582831555
5
Jon Ayala @Lis Honda was super helpful in providing service for my Honda pilot. My schedule was limiting but he was able to fit me in, and address my cars issues while I waited. Car was ready a little sooner than I thought. Even had my car washed before leaving Lia. Thank you!
My experience with their sales person was totally unprofessional, I was looking to purchase a used vehicle with a trade in I found several vehicles that I liked different price points, I picked one out and got a quote for my trade in. Then I got my approval for a loan, the the finance manager gave me a monthly number on what I would be paying, when I told him that I was hoping for a lower payment that's when the salesperson starts trying to convince me that he's doing me a favor with a bothered attitude, I responded by asking him to quote me a price for a less costly vehicle to fit my budget which they had available then he tells me that what he quoted for my trade in originally only applies to my original vehicle, so here I am trying to get a lower cost car , and all of a sudden the whole offer changes mind you I was not putting any money down because the trade in was amount was significant, now I start seeing how the con starts and his attitude becomes a little aggressive and the whole deal just starts falling apart, so I offer to put up some money towards the purchase and with all that the cheaper vehicle still has a higher monthly payment now things start getting heated and my attitude is forget this and their attitude towards me is I don't need you you need me that's when I decided to write this and post how this car dealer operates buyer beware this way of doing bussiness is a rip off and it's a lot of b's that they try and sell you .Never again .
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