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Hi Jamie, we're sorry to hear this! Please reach out to us at 877-948-2525 so we can learn more about your experience. If you give us the chance, wed love the opportunity to resolve this.
Visited today and the sales associate (Shirley by the receipt) that put me in a fitting room, opened the curtain while I was changing, stood there while I had my shirt off and gave the excuse that she was checking on me. I said that can be done verbally. She seemed to have zero sense of boundaries and it is never OK to just open a curtain when you 100% know someone is behind trying on clothes. Won't be shopping there again.
Hi Gretchen, we're sorry to hear this! Please reach out to us at 877-948-2525 so we can learn more about your experience. If you give us the chance, wed love the opportunity to resolve this.
Who on gods green earth are the two old bitties who were working at your Highland Village store two weeks ago on Thursday evening? Ive never been treated so rudely in my entire life. I am a loyal customer and went in to pick up a few things I was completely ignored while they were at the cash register and then ignored him while I was in the dressing room and ignored again as I came out and was walking around. There was no one in the store and they clearly saw me as they made eye contact. I walked around and looked at a few things and then decided to leave as I sat the items down and went to walk out the door they laughed at me. Sorry but I am in a customer service industry and in this day and time with the situation with brick and mortar stores customer service is all you have and here you do not have that. Poorly done!
Hi Kayla, we're sorry to hear this! Please reach out to us at 877-948-2525 so we can learn more about your experience. If you give us the chance, wed love the opportunity to resolve this.
Customer service is demeaning and judgmental. Walked in because of the window display, wasnt able to touch the shirt I wanted to look at then someone stood outside the dressing room while o tried on one shirt and didnt have a back or anything I gave my phone and wallet to my husband. When I was done I said I didnt like the way it fit and the response was well it would fit better if it was your size my intentions were to keep looking but when she smugly replied, sorry weve couldnt help you I knew I should just leave.