Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Standard Muji store. Deducting 3 stars because the security guard seemed to be racially profiling and followed me deep into the store and just stood 3 feet away from me, staring at me, for a couple of minutes, as if I was going to steal something. I found it very insulting since I would never steal because it is unethical. And I was wearing a t-shirt and didnt even have a bag, so how could I even steal? I searched the reviews of this store on Google maps afterwards and there are several other reviews with complaints about the security guard in this store (search security), so I dont think it was just in my head, but rather, this is a pattern with this store. I hope Muji Corporate fixes this because Ive never had this problem at their other locations (or ANY other store, for that matter).