Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Hi Brett, Thank you for sharing your concerns with us- were sorry to have dropped the ball on your visit. We will meet with our staff to work on order accuracy and service. We hope youll consider giving us another chance in the future.
1624284957
1
Need to make sure orders are correct before sending them out. When a customer calls to inform you of the issue dont be rude.
Hi Daniel, Thank you for taking the time to leave your feedback. We are sorry to hear that our food did not meet expectations. We take all customer reviews seriously and we will be looking into this situation further. We apologize for any frustration or inconvenience caused by this experience, and hope that you will give us another chance in the future so we can provide a better dining experience for you next time around.
1630351382
1
Ordered Cajun chicken pasta. Chicken seemed like it was set on the counter for the last week, and they just decided 2 cook it. Took 3 bites n asked for the check. Waiter asked if I needed a box, with a disgusted look on my face told him "nah". Mind u my food was infront of me for about 90 seconds before asking for the check. Server was clueless or just knew the food wasn't adequate for consumption.
Thank you for your 5-star recommendation, Lloyd! It's our specialty to provide great food and service for all our guests. We hope to see you back again soon.
Hi Laura, Thank you for letting us know about the items you ordered- were glad the steak sandwich was good for you! Your comments will be passed along to the kitchen about the steak dish, and we hope you will consider giving us another try in the future!
1653475182
2
Steak sandwich was very tender & good, regular steak bland. Gordon Ramsay wouldn't be impressed
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