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Hi Stephen, thank you for letting us know about your experience. We understand your significant other was in contact with the team from another location regarding your order for the duration of the delay. We had let the member communicating with her know that we were in the process of resolving supplier delays. During these times, although we are starting to resume a sense of normalcy but, sometimes certain situations are out of our control still. However, we are happy to rectify this for you as the fulfilling office of your order. If you or her could kindly email us at [email protected], we would be happy to process a refund for you due to the delay on your items. We appreciate your communication and look forward to hearing from you!
We bought items from them off their website. After two weeks we still had not received the items we ordered. We sent an email and called( no one answers you have to leave a message). The next day we get a response they dont know where order is and the computers are down. They told us theyd let us know where order is. A week later still no items and if we call or email we get no response. This is the worst experience Ive ever had with an a retailer. Dont order online from these people.