Me and my husband went to charlton currys around 7.20 pm and one of the staff said phone section is closed but he said you can try online . And we requested to do that for us and he did and said you have to buy 729 gift card for phone ,5 for delivery and 19 charge.then we bought all things . One white lady came and she proceeded our phone she said that one is sold out and tried another one that one is sold out as well . She said there no more IPhone 13 . I said I need my back then .she said you cant get money back .you have to keep that gift card .it valid until 2 years .but I disparately that phone because my phone was broken . I tried in Argos first there were no more iphone13 . Otherwise I prefer to buy there . First time I tried there .it was horrible experience. I dont mind . If she said will order from another store . She literally said you have go Enfield for that phone or you have keep that gift card and charger without phone .Her behaviour like unprofessional . But one kind staff came and solved our problem.