This is the best dealership of BMW or KTM motorcycle in town. They have the largest inventory ( running low now because of European production issues) and the sales dept run by Gigi with KC and Karen in the trenches will answer all the questions. KC who is an avid biker will answer all the technical questions and Karen who supervises the apparel section knows her jackets helmets and gloves! Now the parts is also friendly and willing to help and the service is as knowledgeable and sympatico. What is not to like ! The perk this summer was Taco thursday with delicious Mexican food and raffles for good gear culminating with the big prize in September: a Ktm racing bike RC 390 If what are looking for a BMW or Ktm motorcycle, come to Alhambra and talk to the people there, you won't regret it!!
I went to New Century Motorcycles to get the KTM Duke 200. I looked everywhere and they were the only one who has them. As soon as requested a quote, they contacted me immediately. Karen Rickman made the purchase process so easy. She even made sure that my elderly mom is ok. She gave her water and cookies. Then I had the bike delivered as I have no way of riding it home. I was expecting I won't get it for a few days but they delivered same day. Karen Rickman is so great. She even answered my question on her day off. The rest of the staff were great as well. Gerardo from Service and Louis who delivered my bike were amazing. Thanks Everyone for making the purchase enjoyable. Love the bike!
The service department here is great. I needed a new front tire and after calling around New century had the tire I needed and the earliest available time slot. Was my first time here and was impressed how helpful and courteous everyone was. Was informed of other services my Kawasaki could use and given a quote but not at all pushy about getting it done. Also little things like being offered a bottle of water while I was waiting made for an enjoyable experience.
I bought two motorcycles from this place within 6 monthsR1250RT and KTM 1290 SAS! The experience was exceptional and with no doubt I will come back for the 3rd one shortly:) If you are coming to this place, be sure to talk to KC, he's the one who is going to offer you tons of detail introductions and as many test rides that your strength can afford...... And by the way, KTM and BMW, neither of them bored me and had tons of fun riding them! 5 stars for sure!
I shopped around for a BMW R1250GSA Rally for several months. I'm talking about stopping by dealers from Escondido CA up to Ventura BMW through late 2021 into this year. There was always something about the other dealers that just didn't sit right. Then I met Gigi Chow. She was very friendly, informative and professional. Never felt any pressure from her on trying to lock me down. She broke everything down for me. I never felt as if she was doing any switch up's or playing any games. Her and her team are fantastic and treat you like a rider. Not just a number. Give her team a chance!