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The store rep Will was life saver he was amazing he took care of the problems that accured not due to him due to another sales rep at another location Will was amazing and stayed late to fix it i couldnt have ask for any better
Hi Jennifer! Our number one goal is to provide you with exceptional customer service, and it sounds like we missed the mark. Email us at firstname.lastname@example.org so we can work with you to make things right. Please include the name and number on the account, the address of the store and date of your visit along with a brief summary of your experience.
I've been with ATT for 10 years, for some reason I automatically upgraded my plans without my permission and overcharged 2 phones for $220 a month with a paid off iPhone 7. I came in ask for account number so I can port my device to Verizon. The guy gave me the account number which is my phone number!!! They really don't know what they doing at the store, oh well I just lost a loyal customer.