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We're sorry to see that you've had a bad experience with the manager, Ciprian. This isn't what we expect, as all our managers are highly professional and friendly. Please let us know a bit more about your visit, so we can help you further. We also recommend staying in touch with the store directly, as they can assist you with any problems you've had. All our contact details and opening times for the Oxford Street store are found here on Google. ^Samsung Experience Store
You will met one big guy with beard and he is such a sweetheart, not only he explained things to US patiently but he tried his best to give and he made sure that he will give us all the possible discount. Wonderful customer experience I must say. We wanted to buy 13.3 book2 pro but because if this sweet fellow we were able to bought a bigger one which is 15.6 .
Thanks for sharing your lovely feedback for our Oxford Street store, Colin! We're always here should you need some friendly advice. We apologise if a certain product you wanted wasn't in stock when you visited, as certain items can be very popular. Please come back again soon when we have replenished our stock. ^Samsung Experience Store
Guy was very helpful in explaining all I needed to know. Missed out on purchases due to lack of stock though.
It's great to see that you enjoyed your last visit to our Princes Street Store, Dieguito! We have a wide range of devices available for our customers to explore while our amazing colleagues are ready to assist everyone with great dedication and enthusiasm. We look forward to seeing you again soon! ^Samsung Experience Store
A little pricey vs europe, the rest is ok, pretty much of everything to choose from, staff very attentive and nice