British Airways - reviews

1651302531

Andrew Bowring

google

5

In fact a review of T3 and a particular member of BA team, on the early flight to Krakow and have to say it was wonderful service from the lovely Mary, who set me and my father off on our boys trip, her kindness made our morning! Thank you

1648896259

David Acheson

google

1

They cancelled 2 of our key flights out of six. Took 3 days of calling to get them rebooked. The rebooking meant staying in Germany days longer and the costs associated. When we went to take rebooked flight the agents in the airport told us we don't have a ticket booked and our luggage is not going to the right place either. Worst experience ever! P.S. on the first part of the trip they lost my luggage for 4 days. The experience is INSANE!!

1648819634

Maurice Cousin

google

1

BA is just an appalling airline. We had our home leg canceled and had to book hotels, they separated prebooked seats at the gate for no reason then provide terrible customer service when asked why. Their aircraft have poorly maintained interiors (even newly refitted aircraft) JUST TERRIBLE.

1648347991

Βάιος-Παναγιώτης Τσιτσώνης

google

1

Probably the worst company that I have ever flight with. I missed my flight because of them. They were really slow to help all of us who missed the flight. It is a hassle to fly with them..

1648033600

The Amazing Adventures of Alan Aim

google

4

Was excited to hear they were one of the first international airlines to drop the requirements but it's not true, most of their routes still require it - just a PR stunt This was a great opportunity for them to buy customers loyalty as they only airline which honours passengers freedom of choice whether to wear or not wear a given there is no scientific data confirming they actually work. Generally one of the more expensive airlines but usually reliable for that cost