Collect opinions in accordance with the Omnibus Directive
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Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
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Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
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79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Shameka, we are very disappointed to see we did not meet your expectations or, quite frankly, our own. It is our desire that each guest has a 5 star experience with us and when they don't, we want to see how we can improve and make things right; with that in mind, can you go www.tropicalsmoothiecafe.com/contact/ and provide more details so we can make this right.
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4
I usually have a good experience here but today I don't know who was making the food. My quesadilla was cold and half cooked. My daughter's turkey bacon ranch sandwich was missing the turkey and bacon. I got the smallest container of sweet potatoes. I was too tired to drive back up there and had to get back to work. I'm extremely disappointed I spent almost $30 on the worst lunch ever. Please retrain your employees on how to prepare the food. Or you will get even more bad reviews. Update: They did reach out to me and send me a gift card for the terrible service I received. So at least they do pay attention that's much appreciated.