Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Terrible experience and customer support - 1) ordered item from web-site in canada - was charged more since site did not show that it was USD 2) contacted chat to cancel order 5 min after 3) item arrived in 3 weeks anyway 4) spent 4 weeks to get return label 5) receved money but not all.
From my past experience with Belkin, they are an awesome company to deal with on warranty issues...if you can get through to a rep. NOW, my current situation, not so much. Currently on hold for 67 minutes and not a single person has offer any assistance. Understandably it is January 4th, and they're probably slammed with the Holiday season, but at least give us an option to leave a number for a callback when they're not so busy.
This goes to John @ WEMO smart plug technical support wherever he may be. John should & taught me a better & easier way to re-install my devices after I upgraded my network recently. THANK YOU John !!