Your customer feedback profile can bring as much as 23% of traffic to your website.
The kitchen floor in my 1948 built house was sagging, causing a crack to form in the wall. TerraFirma came out and priced the problem. While is wasnt the least expensive, I felt they were the best option. The work crew came out and got to work. It took them the better part of a day to install the beam and two SmartJacks. Then they verified the floor in the kitchen was level. They cleaned out and left. Overall I was impressed. While expensive the floor in my kitchen is leave and I feel confident that it wont be an issue going forward. Some notes 1. The work team was professional and courteous. Then pinged me by phone when they had a question. 2. You couldnt tell they had been there after them left. I didnt find any debris, something Ive experienced with other contractors. 3. They went above by moving two sump pump alarms from one side of the house to the other without charge. This makes it easier for me to access them. 4. They leveled my floor so well that my fridge no longer closes on its own, something I was used to and now have to purposefully close the door.
Major, thank you so much for this review and mention of Stevowe agree, hes awesome! :) Were so glad that your Service experience was 5 star!
We had to get some sump pump work done so we looked at Terrafirma as an option. The individual that came to assist us was Stevo Clay. He was nice and respectful and got the job done quickly and efficiently. He even took his shoes off when walking around the house so as to not get our carpets dirty after crawling in the crawl space which was a nice touch.
Us too! Proactive maintenance is the way to maintain that peace of mind! We will share your kind words with Clay!
The technician (Clay Carter) was very professional, honest, and helpful in explaining parts of the system I had kinda forgotten about. I'd somewhat neglected my basement system over the years, so I appreciated his kindness and patience as he went through and checked everything. System is still working great though! No water in the basement after 5 years, and the mechanical stuff was still in good order, I'd call that a win.