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I had a very acute issue on the weekend and was able to get a chat visit ASAP on a sunday morning after hearing my symptoms provider got on phone with me and spent over an hour going over possibilities and a care plan all of which are saving me an ER visit and at least a 1000$ dollars testing to be done ASAP on Monday at my home around my work schedule !! Who does that ? Nice does!! Also ,Shelly had a wealth of knowledgeable advice i've never had with this issue shining a new light on treatment options !! So thrilled and grateful for this service .