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ANDERSEN EV
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ANDERSEN EV reviews
Information about ANDERSEN EV
4,62
78 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXdzRiZnh3RRAB!2m1!1s0x0:0x5858f8d17e706e6a!3m1!1s2@1:CIHM0ogKEICAgIDWw4bfxwE%7CCgwI2vSgkgYQ0Nf2oQE%7C?hl=en-US
James Clark
google
https://www.google.com/maps/place/?q=place_id:ChIJz9Z6y7IEdkgRam5wftH4WFg
1
6 weeks after paying nearly 1,600.00 for one of their EV chargers Ive had one email asking me for more information about my survey. Promptly replied to I have heard nothing since. Ive had no replies to any emails asking for an update. Extremely disappointed in what I was expecting to be the apple of EV chargers.
1651821365
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyLU5HODl3RRAB!2m1!1s0x0:0x5858f8d17e706e6a!3m1!1s2@1:CIHM0ogKEICAgID2-NG89wE%7CCgwItZbTkwYQuODklgI%7C?hl=en-US
Sisma Developments
google
https://www.google.com/maps/place/?q=place_id:ChIJz9Z6y7IEdkgRam5wftH4WFg
Dear Customer, Thank you for sharing your feedback on your experience with Andersen EV. We are sorry that you feel your experience with us was not up to standard. Our app and our scheduler work perfectly for thousands of our customers and we are always here to help finding solutions. Please feel free to reach out to our customer support team on 020 3890 4510 or send an email to [email protected] and someone will be able to help you. Kind regards, The Andersen Team
1651844075
1
Over priced and under performing. The app which controls the charging times regularly fails and as a result leads to the car not charging at all or charging at times when it shouldn't. The update was coming months ago but still no news. There are many cheaper (and better) alternatives that actually work
1548353684
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJeDV1XzBBRRAB!2m1!1s0x0:0x5858f8d17e706e6a!3m1!1s2@1:CIHM0ogKEICAgIDIx5u_0AE%7CCgwIlIGo4gUQmLSp3QI%7C?hl=en-US
ahmad ziafat
google
https://www.google.com/maps/place/?q=place_id:ChIJz9Z6y7IEdkgRam5wftH4WFg
5
I have a BMW i3 but the charger BMW recommended was too bulky for the front of the house. After researching alternatives I came across Andersen EV and immediately liked the slim aesthetic profile, the innovative design and choice of finishes. The customer service and support before, during and after installation has been superb. Lee particularly has gone above and beyond. The unit is beautiful and charges my car in half the time. I highly recommend Anderson for the product and for their customer service.
1630568884
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2MG8tVExnEAE!2m1!1s0x0:0x5858f8d17e706e6a!3m1!1s2@1:CIHM0ogKEICAgIC60o-TLg%7CCgwItIPCiQYQkOn8ngM%7C?hl=en-US
Scott McHarg
google
https://www.google.com/maps/place/?q=place_id:ChIJz9Z6y7IEdkgRam5wftH4WFg
5
Great product and build quality. Andersen were helpful in recommending me a local ev charge point installer in Glasgow who did a top class job with no cables on show. Ive recommended these units to the rest of my family. Thanks Andersen again for giving customers a charger that doesnt look ugly on the side of your home.
1648198643
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXM3RtMkh3EAE!2m1!1s0x0:0x5858f8d17e706e6a!3m1!1s2@1:CIHM0ogKEICAgIDW3tm2Hw%7CCgwI84f2kQYQgLLctAM%7C?hl=en-US
Steven Dwyer
google
https://www.google.com/maps/place/?q=place_id:ChIJz9Z6y7IEdkgRam5wftH4WFg
Dear Steven, Thank you for sharing your feedback on your experience with Andersen EV. We are extremely sorry you feel that we have fallen short of our high standards and your expectations as a customer. At present we are dealing with an extremely high volume of installation enquiries which has caused a significant delay in responding to customers. Your concerns have been raised to our senior surveyors and they will do their utmost to expedite this process for you. Please do accept our apologies and you will hear from our installation team shortly to confirm next steps. We want to make it clear that our customers are our number one priority and if any part of your experience with Andersen has not been up to standard, then will do everything we can to rectify this for you. Kind regards, The Andersen Team
1648209883
1
Really disappointed with Anderson. I bought and paid for a charger and installation 7 weeks ago. At the time I was told it was a 7 week wait for installation. They sent someone out to do a survey (4 weeks ago) and I have heard nothing since. I have emailed and had no response, and I have called and each time have been told that someone would call back and they never have. Looking at all their reviews on Google/Trustpilot I expected more from this company. My electric car has been delivered and my dad is in hospital so Im doing a 4 hour drive each day unable to charge at home and grabbing charge where I can meanwhile Ive paid almost 2,000 to Anderson for a charger almost two months ago! Had I known beforehand I wouldve stayed well away from this company.