Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Horrible customer service. Took over a week and a half to hear back once I sent my camera for review to sell. I asked if they would at least confirm receipt and no answer. Next, they said my description was not accurate and discounted the original offer (by $200!) when, in fact, I made a point to describe every single detail wrong with the camera etc. Rude customer service from Gregory Diamond, bad offers on used gear, non-timely responses. Obviously they pay Google for their reviews.
Created an order, payed extra to receive a $3300 laptop tomorrow before 10:30am before traveling. Its 6pm and the laptop hasnt shipped, decided to contact customer service and they claim it wont arrive until Thursday. So why I am paying extra if they ship when they feel like?. Lazy employees, disrespectful company. Not recommended. Edit: validation department contacted me at 11:30am, replied right away at 11:58am with authorization, and still didnt had the time to ship? Pfff
We have used B& H for a decade, in fact all our studio equipment were bought there. And over the years we have relied on them for equipment upgrades and replacements without any regrets. B&H provides excellent services with their retinue of courteous knowledgeable staff to guide and advise you on your purchase. Keep it up!