Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Hey Angela! Thanks so much for the kind words. It was a pleasure working with you!
1583907111
5
First time working with Icon Creativ for T-shirts and overall very satisfied! We usually work with a vendor out-of-state but this time we decided to find a vendor locally in DFW. Icon Creativ's pricing is competitively affordable with free shipping delivered super fast locally! Jordan was very patient in assisting me with all the t-shirt changes. Great service overall!
Hey Sean, thanks for the feedback. We apologize about any delay in our response time. Did you happen to email us last night? We open our shop at 9am, so we're just now responding to emails from yesterday evening. We definitely don't ignore smaller orders, all of our clients are equally important to us!
1570805985
3
I sent them an email asking can I bring my own luxury shirts. After over a month, they never responded. I guess they got enough business and don't want any new customers. Their website mentions 24 shirts minimum so I guess they ignore smaller orders.
Frank from Icon was great! Even though they weren't able to help me, he still provided great service and sent me in the right direction. Definitely recommend.
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