Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
HI Jake, I'm so sorry to hear you didn't enjoy your experience. Please email the details of your visit to me, [email protected], including the date and time of your visit so we can review the footage and take any necessary corrective actions. Your business means a lot to us and your feedback is important. Thank you for taking the time to let us know there was a problem. Sincerely, Adella @ Starship
1653494150
1
Extremely rude staff, as soon as I walked in I was given rude looks, and spoken to disrespectfully
Amazing to our s. Thank you Michael for taking time to leave a review. Please come back and visit us anytime and show the cashier you are following @shopstarship on IG for 10% off your entire order.
1653320020
5
By far the best service I have had from an adult store. The employees are super knowledgeable, friendly, and helpful
Is Starship opens 24 hours 7 days and has ARCADES and 2 or 3 THEATERS inside for gays and straight community, they can make a lot of money in short of period of the time, and that will bring a lot of customers to be in there, because the way as is now, they are not going no where. Starship has plenty space to make a lot of arcades and theaters.
HI TimMyra, Thank you for writing. We want you to tell the cashier so we can find out how you heard about Women's Wednesday as we also promote it in our newsletter and on all of our social channels. The store clerks have to be asked to honor it - company policy. With this being said, we DO want to give you a discount. Please email me - [email protected] and I will hook you up. Thank you for your business. We value you and we appreciate the opportunity to fix this.
1652377673
2
Bought some stuff and noticed the window advertised in big print wrote on the window 10% off Wednesdays for women I noticed when I got home and viewed my receipt I didnt receive the discount when I called in they said I was supposed to mention it at the counter so yea thats a complete scam because clearly they dont want to give what they are advertising she offered me a punch card to get punched the next five times I come in just for 20% off which Im sure they give to everyone and Im not that frequent of a visitor to do all of that which essentially is me just spending more and more money smh ridiculous
HI Kimberly! Thank you for taking the time to leave a review. I'm glad you had a good experience. Please come back and visit us any Wednesday for 10% off your entire order - just mention Women's Wednesday to the cashier - OR - you can come in any day and show you are following @ShopStarship on Instagram.
1651463350
5
Sunny and Chris were great! They were so sweet and professional, the recommendations were phenomenal
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