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Ive seen probably ten docs because Ive worn glasses most of my life. The exam itself was the least thorough Ive experienced. Ive never not been shown completely clear slides. The doc was slightly condescending, and seemed in a rush. Ive had issues in the past when it comes to docs ignoring my astigmatism since its slight, he almost did the same. The intake gal was cool though, the place is nice, and the pricing was fair.
They used scare tactics on my daughter today to get her to purchase high index lenses for an additional $300. They literally told her that they couldn't make her glasses in polycarbonate and that they could only use high index. We have very good insurance that covers polycarbonate 100%. She is 19 and didn't know any better so she trusted them. Chalk this up to a lesson learned and buyer beware.
I went to Opti-Club today for the first time. (I made an appointment due to all of the wonderful reviews.) When I walked in, it was quite busy and i wasnt really sure where to go to check in for my 4pm appointment. I saw a desk and I after a few seconds, someone came to greet me. I sat down and filled out my check in form, and waited to be called. After about 10-15 minutes they called me back for my eye pressure test, measurement of eyes, etc. After that I went back into the lobby. Then it got to be about 4:45 and they put me into an exam room, but told me I was just waiting there and would be moved to another room when ready. Eventually I was moved to the other room. I didn't see the eye doctor (Doctor East) until close to 5:30. So that's my only dislike, is that I waited for what felt like forever. However, once the doctor came, everything went smoothly and he was very nice. After that, I was helped by a lady who helped me find eyeglass frames. She was super helpful, patient and kind. I know they were close to closing, but I never felt rushed and was given every detail about my purchases of frames and lenses. Overall, great visit. I know they were busy, so I wasn't that upset, however, I did wait quite a bit but because of the service, I'll be back again!
What a joke. They said that it would take 1 week to get the glasses in but they were going to put a rush on them because of my job and I am seldon in one place for very long. I called at the one week point and they stated that it would be the following week. Yeah, give me a dang refund.
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