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Alchemist Printing - reviews

Information about Alchemist Printing

4.38
13 reviews
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1654184270
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPLUxtUjJRRRAB!2m1!1s0x0:0x159a8480fc5890b0!3m1!1s2@1:CIHM0ogKEICAgICO-LmR2QE%7CCgwIzrLjlAYQgPe75AI%7C?hl=en-US
Savannah Treleven
google
https://www.google.com/maps/place/?q=place_id:ChIJ6au6QgAts1IRsJBY_ICEmhU
1
Sent out for quotes for T-Shirts for a corporate fundraising event, which I received. But any other attempt afterwords, via both email and phone -- when my company wanted to order through them -- were met with complete silence. The customer service was very very poor and disappointing. This is not how you get business and keep customers. We will not be using Alchemist in the future. EDIT: They informed me they were closed. One day was a holiday, which was 100% expected and understandable; the other day was an extra, which was not indicated anywhere on their website. There was no automatic reply email set up to inform me that they would be closed and that they would respond as soon as they could. They didn't even answer the phone the day they were back in office, and the day after that is when they finally emailed me back and said they were closed and were working on backlog of projects. Even on that day they were working on their backlog, they could have taken two minutes tops to email me and tell me they were too busy. There are steps that could have been taken in order to avoid a negative experience.
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